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Store Manager - Consumer Services
IndustriesConsumer Services
Salary$1,500 - $2,500 or Negotiate
Job TypeContract
LocationViet Nam
Referencesusan.ho@firstrecruitment-asia.com
Description

Major Responsibilities:

1. Profit and Loss Management

  • Plans the development of sales in your boutique
  • Builds up the annual budget, keeps track of all foreseeable sales and expenses
  • Achieves net profitability in line within the agreed budget
  • Prepares weekly sales summary and monthly reports per requires

2. Sales Management

  • Have good customer database and good relationship with them
  • Ensures that all clients are properly served
  • Develops a selling strategy based on market trends, sales objectives and inventory control
  • Implements this strategy with a quality and customer-service oriented sales policy
  • Ensures that all the sales team fully understands the selling strategy and applies it
  • Prepares sales budget every year

3. Buying

  • Implements a proper buying strategy, based on the specificity of your boutique (demand, inventory and sales objectives)

4. Inventory

  • Manages inventories in a pro-active way in order to increase the sales and keep a financially healthy stock level
  • Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and shortages, and maintaining reasonable levels as much as possible
  • Optimizes sales in the boutique by ensuring that needed stock is available, regularly reordering

5. Merchandising

  • Trains the sales team to develop proper merchandising skills
  • Maintains boutique display and environment with company set standard of daily operation

6. Customer Service

  • Ensures that each member of the sales team provides an excellent service to each individual entering the boutique, in line with Tam Son’ standards of customer service
  • Develops sales and goodwill through proper service to all clients
  • Always be present and back-up your team in case of conflicts

7. Team Management

  • Motivates your sales team to serve all clients in excellent standards
  • Employs and retains high quality staff, at the right compensation level
  • Keep track of each individual performance, defining tasks and setting goals
  • Ensures that the team receives proper training regularly in order to develop customer service, product knowledge and selling skills
  • Oversees and ensures all leaves taken are in line with company policies and procedures while all untaken annual leaves are properly managed
  • Creates a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company
  • Ensures that everyone on the team receives proper support in order to achieve their full potential

8. Sales Administration

  • Ensures that procedures and systems are clearly understood, run smoothly and comply with the ever-changing needs of the sales activities
  • Ensures that all sales activities are properly processed according to the company’s procedures
  • Processes proper sales reporting according to the company’s procedures

9. Communications

  • Assists the Marketing Team to implement any communication activities in relations with your boutique
  • Proposes to the Marketing Team all communication activities which could help achieve the sales objectives of your boutique
  • Be at all times a proper “ambassador” for Brands with all visitors of the boutique, and to ensure that each member of the sales team also acts as an “ambassador” of the brand

10. Property Management

  • Keeps up the boutique in excellent states at all times
  • Ensures proper maintenance and renovation works, in line with the agreed budget
  • Aware of the neighboring property market and to inform your supervisor of any opportunities

For more information please contact our consultant:

Ms Phuong

Ms Susan

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National Field Operation Manager - Consumer Services
IndustriesConsumer Services
Salary$1,500 - $2,500 or Negotiate
Job TypeContract
LocationViet Nam
Referencesusan.ho@firstrecruitment-asia.com
Description

Duties and Responsibilities:

  • Manage the project managers in 3 regions & operation supervisors/warehouse keepers nationwide.
  • Be the key drivers to manage & implement the event & brand activation campaigns nationwide
  • Report directly to Business Unit Director for the result of field operation department.
  • Participate in company Committees and Task Forces as assigned.
  • Detailed scope of work is as follow:

Project Implementation:

  • Co-ordinate with account department to understand the campaign details before making planning & execute them with your team nationwide.
  • All the information, mechanism of brand activation & event details must be debriefed & execution plan must be gone through with project managers, operation supervisors in region to ensure good quality of execution & achieve the project KPI.
  • Monitor the execution team & make sure that all are properly executed as briefed
  • Go for site-check to ensure that the campaign rolls out as planned
  • Solve the issues arising (if any)
  • Check & deliver the report in time.

Cost, production & logistic management:

  • Manage the project cost effectively.
  • Enrich the pool of suppliers nationwide with best cost.
  • All the materials, project items must be managed tightly, avoid the loss or damage by relevant stake holders.
  • Lead the team to manage the logistics effectively; avoid the late kickoff….

Warehouse & material management:

  • Be responsible for the performance of warehouse keeper.
  • Set up the system to manage all the materials, items in warehouse.
  • Inventory must be checked & managed well along the time including regional warehouse & temp warehouse in the provinces.

Requirements:

  • 5-year experience in activation & event agency, at least 3-year experience at the same role.
  • Experience of Production, Logistics, Procurement of Brand Activation Materials (Booths, Printing Materials, T-shirts, Equipments…)
  • Experience in working with Retailers/Supermarkets, Suppliers, Clients
  • Good interpersonal skill
  • Good at English
  • Can-do attitude
  • Work independently & under high pressure

Packages & Remuneration:

  • Monthly Basic Salary (Net) : Competitive
  • 13th month Salary                 : Yes
  • Transportation                       : per the company policy
  • Accommodation                  : per the company policy
  • Others                                   : per the company policy

For more information please contact our consultant:

Ms Phuong

Ms Susan

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