Position: Project Coordinator

Salary: USD 2,000- USD 2,500

Report: Department Manager

Working location: Ho Chi Minh city

Responsibilities:

• Handling project coordination as the interface between clients and auditors to ensure customer satisfaction and customer loyalty
• Work closely with the technical team, sales team, clients, overseas offices, auditors and reviewers to proceed the process smoothly.
• Provide feedback on clients & suppliers query regarding audit issues.
• Correspond with business clients as well as with global colleagues to ensure clients satisfaction and business purposes.
• Participate in monthly meeting with department colleagues on updated law, rules and/or buyer requirements.
• Carrying out other specified duties and functions as directed by supervisor.

Job Requirements:

• Bachelor degree or above
• Fluency in spoken and written Japanese (N2), English (B2), other languages are preferable
• At least 02 years working experience in customer service or project coordination, especially for large-scale projects is preferred
• Experience in coordination projects with various overseas clients/ offices is preferred
• Knowledgeable in use of computer applications such as MS Word, Excel, and PowerPoint and willing to update skills as needed
• Excellent communication skills, persuasiveness and goal orientation within the team and with customers
• “Can-do” attitude and efficient working in detail.

Skill  Requirements:

• High problem-solving skill, analytical/ observation skills;
• Be able to work under pressure, willingness to take responsibility;
• Be able to work independently as well as teamwork;
• Be able to work in a multi-cultural / multi-national environment

Our client is a global testing, inspection, certification, and training provider dedicated to adding tangible economic value to all aspect of the industry.

For more information please contact our consultant:

Ms. Susan

•  02839154343 ext 111
• susan.ho@firstrecruitment-asia.com

Ms. Phuong

• 02839154343 ext 114

• phuong.nguyen@firstrecruitment-asia.com

Major Responsibilities:

1. Profit and Loss Management

• Plans the development of sales in your boutique
• Builds up the annual budget, keeps track of all foreseeable sales and expenses
• Achieves net profitability in line within the agreed budget
• Prepares weekly sales summary and monthly reports per requires

2. Sales Management

• Have good customer database and good relationship with them
• Ensures that all clients are properly served
• Develops a selling strategy based on market trends, sales objectives and inventory control
• Implements this strategy with a quality and customer-service oriented sales policy

• Ensures that all the sales team fully understands the selling strategy and applies it
• Prepares sales budget every year

3. Buying

• Implements a proper buying strategy, based on the specificity of your boutique (demand, inventory and sales objectives)

4. Inventory

• Manages inventories in a pro-active way in order to increase the sales and keep a financially healthy stock level
• Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and shortages, and maintaining reasonable levels as much as possible
• Optimizes sales in the boutique by ensuring that needed stock is available, regularly reordering

5. Merchandising

• Trains the sales team to develop proper merchandising skills
• Maintains boutique display and environment with company set standard of daily operation

6. Customer Service

• Ensures that each member of the sales team provides an excellent service to each individual entering the boutique, in line with Tam Son’ standards of customer service
• Develops sales and goodwill through proper service to all clients
• Always be present and back-up your team in case of conflicts

7. Team Management

• Motivates your sales team to serve all clients in excellent standards
• Employs and retains high quality staff, at the right compensation level
• Keep track of each individual performance, defining tasks and setting goals
• Ensures that the team receives proper training regularly in order to develop customer service, product knowledge and selling skills
• Oversees and ensures all leaves taken are in line with company policies and procedures while all untaken annual leaves are properly managed
• Creates a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company
• Ensures that everyone on the team receives proper support in order to achieve their full potential