Position: Key Account Manager

Report to : Chief Representative, Vietnam

Working : Ho Chi Minh city, Vietnam

Salary : USD 3,500- USD 4,000

Mission:

• Develops trusted relationships with a portfolio of major clients.
• Understanding of key customer needs and requirements while at the same time expanding the relationships with existing customers
• Continuously proposing solutions that meet their objectives.

Responsibilities:

• Is responsible for the realization of sales objectives within the assigned group.
• Maintain relationships with the key account and for the negotiation of customer contracts in accordance with overall company sales strategy.
• Coordinates the activities of all functions with whom the customer has direct contact in order to provide a consistent and cohesive service.
• Monitors competitive activity within accounts and disseminates information to relevant parties.
• Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• A Bachelor’s degree
• Proven experience as key account manager
• Sales Experience, preferably from Pharmaceutical industry (generics)
• Experience in sales and providing solutions based on customer needs
• Strong direct to consumer selling skills
• Ability in territory planning & customer segmentation
• Ability in problem-solving and negotiation
• Excellent communication
• Strong convincing power
• Handling the pressure and stress of achieving targets

For more information please contact our consultant:

Ms Phuong

•  02839154343 ext 113
•  phuong.nguyen@firstrecruitment-asia.com

Ms Susan

•  02839154343 ext 111
•  susan.ho@firstrecruitment-asia.com