Job title: Sales Operation Manager 

OBJECTIVES/PURPOSE OF JOB

To work on all operational and process aspects for the sales team. Including management and responsibility of the Sales Support, Sales Capability/Training, Trade promotion team to ensure operational excellence.

As a member of Vietnam leadership team - Leads and develops an engaged and effective sales operation  team

KEY ACTIVITIES/RESPONSIBILITIES

• Develops and defines key scorecards and reporting systems, and facilitate weekly, periodic and quarterly sales reviews and performance analysis to gauge execution and adjust sales strategy
• Responsible for quality, accuracy and timeliness of standard reporting
• Oversees daily, weekly and periodic sales reporting
• Maximizing business opportunity through Consumer and Market understanding.
• Planning, implementing, and evaluating all channels strategies (sales / expenses/profit)
• Strategies & activities development, new stores opening new products listing, launching.
• Controlling and utilizing sales expense, budget effectively and efficiently, support to National Sales Director in Sales forecast of the GT & MT channel.
• Channel Sales expenses budget allocation by Branch/ by Chain/ by Activities.
• Communicate with relating Departments to arrange channel activities (stock transfer, invoice, packing, promotion gifts/code; POSM distribution)
• Update activities progress, giving idea & opinion to improve activities.
• Channel performance, sales budget achievement, channel activities & profitability 
• Data analysis & evaluate business plan    
• Data analysis & evaluate each promotion/ merchandizing activity.
• Analyse report of sell in, sell out, stock at stores
• Liaises with Finance and Legal teams on deal structures while working close with sales team to ensure all contracts are complete, accurate and meet internal requirements
• Identify sales capability gap and need to come up with the training programs, ensure and monitor the sustainability of sales team ‘s capability
• Develop channel promotion strategies, activities, implementation program.
• Manages and ensures the development of the engaged sales operation team  via regular feedback, class training, field coaching according to PDP 70/20/10

​​QUALIFICATIONS/TRAINING

• ​​​​University - Graduate of Business Administration, or related course
• Influent in speaking and writing English
• Excelent in Microsolf office 

​EXPERIENCE

• At least 5  year experience in Sales Operation ( sales admin/support, sales traning, sales capability, trade promotion) in FMCG
• Strong experience in planning and execution
• Knowledge of managing sales budget to delivery sales target 

​COMPETENCIES REQUIREMENTS

• Sales drive and result focus
• Business acumen
• Ability for financial management including budget planning
• Ability to prepare reports and use of appropriate mode of communication
• People Development
• Integrity & Trust

Contact: Ms Susan Hoang

•  Mail: Susan.ho@firstrecruitment-asia.com
• Tel: (+848) 3915 4343 +84 (0) 914 223 767