Responsibilities:

The RE will have the following minimum qualifications:

• Hands on technical experience with and knowledgeable on LAN/WAN operations, Network protocols, UNIX or Linux Operating systems, and/or networking hardware required.
• Support experience with enterprise-level corporate customers in production environments preferred
• BA/BS degree or equivalent experience 
• Intermediate understanding of TCP/IP protocols and the OSI model
• Proficient with Windows OS
• VLAN – setup and implementation.
• Expirence and knowledge of DNS protocol/BIND
• Able to work with minimal to moderate supervision
• Proven track record in a team environment
• Analytical thinker with strong attention to detail
• Must be able to read, write and speak English and local language fluently, including technical concepts and terminology
• Must be able to relay technical information to customers with varying skill levels
• Minimum 3-5 years of experience in relevant field
• Possess valid F5 101 and 201 Certifications.

For more information please contact our consultant:

Ms Phuong

•  02839154343 ext 113
•  phuong.nguyen@firstrecruitment-asia.com

Ms Susan

•  02839154343 ext 111
•  susan.ho@firstrecruitment-asia.com

Specific Duties and Responsibilities:

1. Brand Identification and Tagging (as applicable)

• Search, identify and tag mentions of different brands in a publication.
• Categorize the different brands identified based on a defined brand hierarchy.
• Conduct research on relevant information for different brands.
• Report any discrepancies on the brands in the database and identify improvements on the processes and rules as necessary.

∙      Carry out additional data operations and administrative tasks as required.

2. Content Abstraction and Categorization (as applicable)

∙ Identify parts of the articles featured in the assigned magazine/s.

∙ Summarize or create a condensed version of full text articles as needed.

∙ Categorize all articles in the assigned magazine according to established    categories and propose new categories as needed.

∙ Carry out additional data operations and administrative tasks as required.

∙ Meet preset Service Level Agreement with the client

Qualifications:

1. Good communication, analytical and problem solving skills
2. Internet savvy, familiarity with international brands but not required.
3. Knowledge on MS Office applications.
4. Background in data management and analysis is a plus.

Education and Experience:

1. A graduate or undergraduate of any business or information technology related course.
2. At least one (1) year work experience, preferably in a similar field.

For more the information please contact our consultant:

Ms Phuong

02839154343 ext 113

  phuong.nguyen@firstrecruitment-asia.com

Ms Susan

02839154343 ext 111

  susan.ho@firstrecruitment-asia.com

The Role:

The General Accountant is primarily responsible for Accounts Payables and Accounts Receivables activities as well as accomplishing ad hoc task provided and requested by the client.

Basic Functions:

Accounts Payable:

• Remit Payment
• Review Aged Bills

Accounts Receivable:

• Confirm all invoices posted for the month
• Receive payments
• Review unapplied payments
• Collections
• Send Account Statements (&invoices)
• Perform bank reconciliations for client's Bank Account, Credit Cards, and Petty Cash
• Support the overall objective of the client
• Carry out ad hoc tasks or activities associated with the accounting functions and/or tasks within the capability and pay grade of the General Accountant as may be assigned.

For more the information please contact our consultant:

Ms Phuong

02839154343 ext 113

  phuong.nguyen@firstrecruitment-asia.com

Ms Susan

02839154343 ext 111

  susan.ho@firstrecruitment-asia.com

Specific Duties and Responsibilities:

• Performance Management

1. 1. 1. Respond to customer’s inquiries via phone, social media chat and email channels.
      2. Make outbound and inbound calls on a daily basis if scheduled.
      3. Handle and process requests on a daily basis.
      4. Manage complaints resolutions as needed.
      5. Support the overall objective of the company.
      6. Other ad hoc tasks or activities associated with the email support function and/or social media chat within the capability and pay grade of the Email Support Representative as may be assigned.

Qualification:

1. Excellent English, written and verbal communication skills.
2. Experience working in an environment that has a key focus on providing an outstanding customer experience.
3. Must be personable, warm and confident.
4. Proactive, self-motivated, detail-oriented and driven to achieve objectives.
5. Ability to read and understand any information and comprehend its details.
6. Ability to multi-task in a fast paced environment.
7. Detail oriented, highly accurate and productive.
8. Can work independently with minimal supervision.

Education and Experience:

1. Graduate of a 4-year degree course; preferably in Business, Marketing or Communications.
2. Minimum 6 Months to 2 years’ customer service experience in a corporate environment is required; call-center experience is a plus.
3. Experience working in an environment that has a key focus on providing an outstanding customer experience.

For more the information please contact our consultant:

Ms Phuong

02839154343 ext 113

  phuong.nguyen@firstrecruitment-asia.com

Ms Susan

02839154343 ext 111

  susan.ho@firstrecruitment-asia.com