Client Service Manager

Responsibilities:

• Manage team to sell and deliver data analytics services to meet clients’ expectation
• Ensure good data analyzing, and deliver the useful shopper insight, business opportunity identification and actionable recommendation matching with each client’s objective.
• Manage daily client servicing needs and further drive the relationship with them.
• Compose impactful proposal & deliver presentation to recruit new clients
• Retain existing clients by ensuring clients’ satisfaction from the service quality and speed.
• Develop team to achieve target performance
• Coordinate with regional team to get the Ad Hoc reports or data to serve clients’ requirements
• Develop analytical process to be faster and more effective
• Timely handle client and other stakeholder enquiries and feedback.

Qualifications:

• Bachelor’s degree or above in Marketing/Business Administration/Economics or related field
• At least 3 year experience in Market Research / Category Management / Account Management / Trade Marketing / Shopper Marketing CRM
• Excellent analytical and presentation skill with strong business acumen & marketing sense
• Strong influencing, persuading and project management skill
• Proficient in verbal and written English
• Creative thinking
• Good command of computer, especially in MS Excel, Pivot table and MS PowerPoint
• Business Intelligence and Database basic foundation is preferable.

We are looking for potential and experienced talents joining our organization. We offer you:

• Working hours: Monday - Friday
• High salary and benefits in accordance with your talents
• 15 holidays leave per year
• Private healthcare and accident insurance
• Free style dressing
• Open and family atmosphere at the workplace 

​Contact: Please feel free contact Ms Susan

• Email: susan.ho@firstrecruitment-asia.com
• Tel 08 3915 4343 Ext 118 - 0906316839