Report to: DCEO

Responsibilities:

• Oversee the daily operations of Agency Support
• Implement sales initiatives & contest for agency force, monitor results and fulfil contest incentives
• Plan and execute core agency recognition programs, annual agency awards, conventions and kick-offs
• Develop and print core recognition collaterals
• Assist in customer facing collaterals and develop agent facing collaterals
• Prepare various agency management reports for agency management and Executives
• Ensure systems and procedures are catered to existing company standards and requirements for Agent Contracts, Termination, Agency Compensation, Clubs and Awards
• Function as a communication hub for all depts
• Manage the documentation of compensation and work closely with Distribution Compensation Team
• Responsible for agency force complaints management
• To represent Agency in the Annual Business Planning meeting and as a main contact point with other relevant depts
• Maintain and manage the P&L account of Agency and prepare management report for DCEO on a monthly basis
• Monitor process of agency related project as endorsed by DECO
• Sit on Product Development / Implementation and Corporate Marketing Committee and prioritize agency distribution product / marketing projects requests and needs

Requirement:

• 10 years of experience in agency sales
• FLMI is an added advantage