Qualification & Experience:

1.    Male, university graduate preferably in Mechantronics, Automation, Electrical or Mechanical Engineering discipline with 3 to 5 years experience in
industrial equipments maintenance or related working experience. At least 05 years in technical service manager experience.

2.    Good leadership and soft skills e.g. communication, negotiation, problem solving, decision making, etc.

3.    Ability to work independently and confidently with team work spirit.

4.    Willing to travel within or outside Vietnam.

5.    Good command of spoken & written English.

Duties & Responsibilities:

1. Responsible for developing strategies sales plan to manage and grow the company aftermarket business such as spare parts, repair and services aiming towards market penetration and meeting customer’s satisfaction.
2. Managing service department.
3. Regularly reporting service activities to Country Manager.
4. Training, directing and supervising service engineers.
5. Finding potential customers, following up and taking care customers.
6. Cooperating with other departments to solve complaints from customers
7. Correlate customer technical and commercial requirements with Clearpack solutions and services to bring Clearpack's solution proposal to customers, and establish Clearpack as the premier solution provider.
8. Build good rapport and relationship with key customer contacts such as maintenance, manufacturing and engineering personnel.
9. Attend to site issues from existing installed base.
10. Coordinate between agent, end user customers and Clearpack business units on all pre and post order matters such as technical, commercial and delivery.
11. Provide market intelligence reports to the Country Manager.