Responsibilities:

In conjunction with Sales Manager, identify new market opportunities, conduct marketing research on field sales, assist to analyze new products

Source, download, and manage the distribution of Technical data for external and internal staff

Provide assistance with the distribution of technical as selling aids for consultant and commercial sector

Conduct technical presentations to consultants and customers

Provide market information relevant from competitors

Provide direction and support to customer care team

Analyse and report where additional training is required

Monitor and track the progress of projects

In conjunction with customer care team, develop, implement, monitor and review program of works for each project

Requirements:

• Mechanical / electrical degree
• 5 -10 years experience in the air conditioning
• Computer Literacy
• Ability to decipher, download, manage and distribute technical information
• Understand technical terms and system air condition will be advantage

Report to: Sales Manager – Field Services

Responsibilities:

• Installed Base Services
• Secure order intake for Field Services/Sales team in the North
• Opportunities in bFO
• Focus on approaching End-user
• Key in report in bFO
• Yearly report - Business Plan upon assigned market
• 3 Month report - 3 month action plan to approach End-user           
• Monthly report - Month-end report with 03 month forecast & pipeline update                       
• Weekly schedule
• Internal co-ordination                                
• Foster co-operation with all team     

Requirement:

• Electrical Engineer (preferred Electrical Distribution & Electrical Equipment or Automation background)
• 04-05 years experience in the same industry (Selling Electrical Distribution & Automation services to End-user in Industry or Building segment
• Experience as a Team leader role will be an advantage
• Understand the market of Services business 
• Understand how to approach End-user channel
• English speak fluently

Responsibilities:

• Administration of technical service group of HN group
• Executing systematical season follow up with dealer
• When trouble occurs, the technical assistance against dealer
• Support dealer: W.A.R document and submit process
• W.A.R judgment
• Testing new product, parts follow up
• Renovate of dealer's service activity
• Environmental reform of workshop
• Enhancement service equipment
• Free maintenance process
• W.A.R process
• Technical & QA report summary
• Mechanical basic knowledge / Handling service special tool / measurement equipment
• Product knowledge
• Repairing technique / Troubleshooting / Preventing trouble
• Service system (ADMS / Service policy and W.A.R policy)
• Training at customer / Field force (supporting dealer)

Requirements:

• At least 5 year of working experience in after sales service and 2 years team leader or assistance manager position of service section
• Good at communication in English and Vietnamese
• Good at skill of computer
• Experience in after sales dervice teamleader or assistance manager of automobile manufacture - service section is advantage