Client Service Manager

Responsibilities:

• Manage team to sell and deliver data analytics services to meet clients’ expectation
• Ensure good data analyzing, and deliver the useful shopper insight, business opportunity identification and actionable recommendation matching with each client’s objective.
• Manage daily client servicing needs and further drive the relationship with them.
• Compose impactful proposal & deliver presentation to recruit new clients
• Retain existing clients by ensuring clients’ satisfaction from the service quality and speed.
• Develop team to achieve target performance
• Coordinate with regional team to get the Ad Hoc reports or data to serve clients’ requirements
• Develop analytical process to be faster and more effective
• Timely handle client and other stakeholder enquiries and feedback.

Qualifications:

• Bachelor’s degree or above in Marketing/Business Administration/Economics or related field
• At least 3 year experience in Market Research / Category Management / Account Management / Trade Marketing / Shopper Marketing CRM
• Excellent analytical and presentation skill with strong business acumen & marketing sense
• Strong influencing, persuading and project management skill
• Proficient in verbal and written English
• Creative thinking
• Good command of computer, especially in MS Excel, Pivot table and MS PowerPoint
• Business Intelligence and Database basic foundation is preferable.

We are looking for potential and experienced talents joining our organization. We offer you:

• Working hours: Monday - Friday
• High salary and benefits in accordance with your talents
• 15 holidays leave per year
• Private healthcare and accident insurance
• Free style dressing
• Open and family atmosphere at the workplace 

​Contact: Please feel free contact Ms Susan

• Email: susan.ho@firstrecruitment-asia.com
• Tel 08 3915 4343 Ext 118 - 0906316839

Job Requirements

• Degree in Physics, Material Science, Mechanical engineering
• 2 – 3 years of working experience in a managerial position of manufacturing environment 
• Well trouble shooting, problem solving and analytical skills.
• Well oral and written communication skills (Vietnamese and English), and computer software skills..
• Strong supervisory and training skills, technical drawing interpretation capabilities, and knowledge of quality specifications including ISO 9000, and US MIL specs.
• Knowledge of optics and metrology preferred.

Contact: Please feel free contact Ms Jess

• Email: Jess.nguyen@firstrecruitment-asia.com
• Tel 08 3915 4343 Ext 200 

MISSION:

• Key Account Executive is responsible for maintaining and developing business with the existing customers in the area as well as locating and selling to new customers and improve customer satisfaction

​ROLES & RESPONSIBILITIES:  

• Acquires a thorough working knowledge of all products and applications (Bakery ingredients) as well as develops all necessary professional selling skills.
• Establish product portfolio with key customers and market and continuously identify product needs and secure new suppliers to fill the portfolio gaps
• Find and identify new customer opportunities by solving customer problems with ABM products and services. Maintains and develops relations with customers and provides them with commercial and technical service as well as promotes goods  of ABM Vietnam
• Identifies key customers and keeps the up-to-date records of all customers and prospective customers.
• Plans the itinerary and customers’ visits and reports in advance to Key Account Manager on a weekly basis (Provide market and competitive information, Sales performance.)
• Responds to all customers’ problems on products, delivery, documents, test report…etc.
• Collects the AR 

CONTACT: Please feel free contact Ms Susan

• Email: susan.ho@firstrecruitment-asia.com
• Tel 08 3915 4343 Ext 115

DUTIES AND RESPONSIBILITIES

• Leads all operations throughout the development, commercialization and production process in close collaboration with all support functions of the assigned product team.
• Understands the product and vision of the brand.
• Partner with HQ Development Team, Marketing, Design and Product Testing to deliver product objectives, meet calendar timelines and meet costing targets.
• Partner with the entire product team to engineer innovative and technologically advanced products.
• Partner with material vendors and manufacturers to develop new fabrications and processes.
• Is an innovative source of ideas to the product team through working with related vendors and manufacturers
• Ensures all products are developed in accordance with design and specification requirements as detailed by the HQ product team while maintaining an emphasis on performance and integrity.
• Is able to work within development timelines without compromising product quality and design integrity.
• Has a good understanding of supplier timelines and ensures that these delivery timelines are met.
• Is able to co-operate and communicate well with an internationally diverse group of colleagues around the world; is able to work closely with suppliers and manufacturers.

QUALIFICATION REQUIREMENTS

• At least 10 years experience working in the footwear industry in a technical capacity (strong understanding of footwear manufacturing – pattern engineering, mold making, grading, material processing, test, costing, etc). especially have the experience for Cleated shoes development. 
• IT knowledge
• Preferably holds a degree in a post-secondary discipline (ex. Associate’s degree, B.A, etc).

Contact: Please feel free contact Ms Jess

• Email: Jess.nguyen@firstrecruitment-asia.com
• Tel 08 3915 4343 Ext 200