Service Manager
- Common
Qualification & Experience:
1. Male, university graduate preferably in Mechantronics, Automation, Electrical or Mechanical Engineering discipline with 3 to 5 years experience in
industrial equipments maintenance or related working experience. At least 05 years in technical service manager experience.
2. Good leadership and soft skills e.g. communication, negotiation, problem solving, decision making, etc.
3. Ability to work independently and confidently with team work spirit.
4. Willing to travel within or outside Vietnam.
5. Good command of spoken & written English.
Duties & Responsibilities:
- Responsible for developing strategies sales plan to manage and grow the company aftermarket business such as spare parts, repair and services aiming towards market penetration and meeting customer’s satisfaction.
- Managing service department.
- Regularly reporting service activities to Country Manager.
- Training, directing and supervising service engineers.
- Finding potential customers, following up and taking care customers.
- Cooperating with other departments to solve complaints from customers
- Correlate customer technical and commercial requirements with Clearpack solutions and services to bring Clearpack's solution proposal to customers, and establish Clearpack as the premier solution provider.
- Build good rapport and relationship with key customer contacts such as maintenance, manufacturing and engineering personnel.
- Attend to site issues from existing installed base.
- Coordinate between agent, end user customers and Clearpack business units on all pre and post order matters such as technical, commercial and delivery.
- Provide market intelligence reports to the Country Manager.
Marketing Manager
- Common
Roles & Responsibilites:
- Plan and implement PCMO / MCO value proposition
o Product portfolio composition
o Price position
o Up and cross-selling
o Retail development
o POSM
o Sales kits
o Partnership (brand and equipment)
- Recruit, build up and develop PCMO / MCO distribution system in key cities
o Distributors
o Key accounts
o Garages
o Fleets
o OEMs
o Brand partnership
- Responsible for service activities related to PCMO / MCO development
o Combine with Technical Supervisor to held product training for PCMO /MCO customers (Distributor, garages and workshops, POS).
o Combine with distributors to engage key partners to develop PCMO retail network.
o Plan and execute sponsorship and investment.
o Visit customers on a regular basis to build up relationship with existing customers and prospects.
- Design and manage sales and marketing programs designed to achieve agreed objectives
o Channel - Set up promotion programs (monthly and seasonally).
o Brand - Marketing events to improve awareness and perception of Motul brand
- Find, build and manage relationships with automotive oil distributor (s), business and brand partners, key retail outlets (garages, workshops, POS)
Qualifications:
- Previous experience in automotive, retail market development and marketing activities.
- Strong leadership, cross-functional team management and drive for results.
- Ability to build strong relationships with and lead/ influence senior executives.
- Excellent written and verbal communication skills in English.
- Trained and skillful negotiator.
- Good speaker & effective presenter to senior executive audiences.
- Self-starter, leads and facilitates management of details needed to accomplish tasks; simultaneous management of several programs and initiatives.
- Ability to deliver quick decisions, have a decision making process in place.
- Must have excellent planning, organizational and time management skills.
- Experience- driven problem solving skills.
- Business administration/Marketing/Engineering, Masters is a plus.
- Candidates with age: from 30+
- Good knowledge of sales and marketing in Automotive market (car and motorcycle), automotive spare-parts or other related industry.
- Thorough understanding of current consumer and marketing trends in the key product categories.
- Talented, entrepreneurial individual with a proven history of developing new business relationships with distributor(s); brand partners and retail market.
- Highly responsible, honest, respects others, works independently and under high pressure
Contact: Ms Lieu
- Email: lieu.nguyen@firstrecruitment-asia.com
- Tel: (+848) 3915 4343 ext 116
Business Development Manager
- Common
ROLES & RESPONSIBILITIES:
Market analyses from the date here of
(a) To present analysis of the opportunities of the Market, including:
o Volume
o Product profile and packaging
o Price and pricing structure through the value chain
o Competitive analysis
o Sales channel
o National coverage
(b) To present a clear summary of company‘s positioning in the Market (SWOT analyses)
(c) Propose the mid-term plan (3 – 5 years) of sales plan to improve company’s positioning in the Market
o Evolution of volume, revenue
o Appropriate product mix to be developed for the market
o Appropriate marketing plan and operating plan to be implemented
After the market analyses - Development of company’s business in Thailand
(a) Be responsible for establishing the annual sales budget in volume and revenue
o Liaise with the Distributor to establish the annual budget to be in line with the mid-term plan
o Propose and liaise with the Distributor to implement the annual operating plan in the Market
§ Product launch and communication around the product
§ Training plan with the technical service team
§ Promotion and advertisement
§ Set up the incentive program for/with the distributor
§ Measure the impact of the promotion & advertisement action
(b) Any other services in relation to the development of company’s business in the Market that company and the Services Provider may agree from time to time.
2. REQUIREMENTS:
a. Degree: Bachelor degree up
b. Experience:
- Minimum of 3-5 years of B2B sales experience are required; B2B lubricants industry sales experience is preferred
- Good in business planning
- High responsibility, honesty and being able to work under high pressure
Contact: Ms Lieu
- Email: lieu.nguyen@firstrecruitment-asia.com
- Tel: (+848) 3915 4343 ext 116
Warehouse Manager
- Common
Job title: Warehouse Manager
Working Place: Dong Nai
1.0 GENERAL PURPOSE
- To maintain, plan and control the inventory of the raw materials, finished goods, and the production consumables in the warehouse and to coordinate the delivery of the finished goods both for local and export
2.0 ORGANIZATIONAL RELATIONSHIP
- Reports to Operations manager;
- Interfaces with Production, Technical, Sales, Maintenance and HSE on matters relating to the raw materials and finished goods handling;
3.0 SUPERVISORY RESPONSIBILITIES
- - Supervises the store operators, forklift drivers, and warehouse helpers on the day-to-day operation of the warehouse.
4.0 DUTIES AND RESPONSIBILITIES
- Ensure that there is sufficient inventory to meet the production’s needs;
- Enter data into the system to maintain up-to-date stock records;
- Monitor warehouse activities to ensure that raw material and finished goods are stored correctly and safely and warehouse space is used efficiently; production consumables as well.
- Use warehouse database system to keep effective track of batches to guarantee FIFO and fast handling/location of stock;
- Monitor the effectiveness of operating procedures, space utilization, and protection of equipment and make recommendation for improvement;
- Prioritize and assign tasks to ensure that the team’s resources are used effectively and that work schedules and targets are met
- Identify discrepancies between inventory records and take action.
- Investigate causes of lost or damaged shipments and other matters; make adjustments where necessary.
- Maintain the store cleanliness and implement 5S;
- Implement quarterly, six-month and annual stock check;
- Key person of stock take implementation team.
- Supervise staff to ensure that all warehouse activities and all machines and equipment operated safely;
- Train new workers in the Company’s operating procedures and standards.
QUALIFICATIONS AND EXPERIENCE
- University degree in business, with a focus on manufacturing, warehousing, transportation, supply chain management, inventory control, or materials management.
- Understands ERP concepts and the integration with respect to supply/demand functions
- 5-7 years of direct work experience in a warehouse management function or supply chain management position preferably in a manufacturing concern;
- Good financial and business awareness.
- Fluent spoken and written English;
- PC literacy for report generation and preparation.
OTHER REQUIREMENTS
- Good self discipline and able to work independently;
- Ability to wear necessary and legislated safety equipment.
- English skill for Reading and comprehension the MSDS of RMs and FGs and other relevant documents belonging to chemical warehouse managing is preferable
For more information please contact our consultant:
Ms. Phuong
- 02839154343 ext 114
- phuong.nguyen@firstrecruitment-asia.com
Mr. Vlad
- 02839154343 ext 116
- vlad.tunevic@firstrecruitment-asia.com
HR Admin Manager
- Common
Responsibilities :
Develop both HR operations and business operations-related policies/SOPs, including Company Regulations and Employee Handbook.
Ensure that HR strategy is implemented properly and effectively
Be responsible for all Human Resources functions covering manpower planning and control, compensation, salary & benefit, labor relations, health and safety, and staff training and development.
Maintains organization staff by establishing a recruiting, testing and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Working closely with business departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
Administering payroll and maintaining employee records.
Develop with line managers HR planning strategies which consider immediate and long-term staff requirements.
Planning and sometimes delivering, training – including inductions for new staff.
Analyzing training needs in conjunction with departmental managers.
Be responsible for admin payment (stationery, car, air-ticket, lunch, driver expenses)
Ensured office admin records are well updated such as staff list, organization chart, dependent list, legal contract on the system.
Support other department if required.
Requirements :
Bacheler degree
Have more than 05 years experience from supervisory to managerial position
Have experience in supporting for Expat
Good organization, coordination, admin, planning skills
Good communication, interpersonal and analytical skills.
Good PC skills in MS Office, especially Excel & Power Point.
Contact : Ms. Amy Nguyen
M : amy.nguyen@firstrecruitment-asia.com
Tel : +848 3915 43 43 ext 115
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