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Field Engineer Executive - Mechanical or Industrial Engineering
IndustriesMechanical or Industrial Engineering
Salary$1,500 - $2,000 + good benefit or negotiate
Job TypeContract
LocationHo Chi Minh City
Referencesusan.ho@firstrecruitment-asia.com
Description

Position: Field Engineer Executive

Salary : USD 800- USD 1000 + field allowances

Report : Technical Service Manager; General Director

Working location : HCMC Head office

  • Understand well the department's directions and objectives. Follow the action plan and assignment from Supervisor to handle/lead teammates to achieve unit's goal & objectives.
  • Take ownership and teamwork with related parties to contribute for company/team performance
  • In charge technical matters in assigned territory (HCM Neighbor & South Eastern
  • Support P&M regarding evaluate and build up FC channel in Technical matters

Challenges:

Workload: Many assignments in wide range of FE activities, in period of systemizing activities with evaluation setting up

Claim tire handling: Solving strong complaining cases at the checking places with high pressure from end user /customer

Project management: lack of experience in proceduring holding to process project on time

Accountabilities:

  • Support to build up BTTC (Survey, Training, support tools)
    • Study BTE program for TB FC
  • Trial 3S model for TB FC
  • Update information of new products by Count surveys/ Data import/ from SALE and P&M
  • Allocate PIC to collect information/ NPI based on dealer and territory
  • Collect data of products (key brands/ sizes/ pattern) in market, issue NPI
  • Cooperate with IT to create data storage on share point
  • Upload data into Share Point for all teams
  • Goodwill program with collaboration of car makers
  • Follow up goodwill program, confirmation and payment
  • Build up explaination videos for common damages
  • Check claim tire, making reply letter, issue reply letter
  • Field Test : include of make an appointment, checking, key in data, make report
  • Training on site for dealer/family channel/end-user
  • Handle team activities/projects in assigned territory
  • Support Sale/P&M activities.

For more information please contact our consultant:

Ms Phuong

Ms Susan

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