• Receive, review daily aftersales revenue reports from branches and dealers.
• Review the consolidated daily report before submission to the regional aftersales team.
• Base on daily aftersales revenue report reviewing, working with branches and dealers to get understanding and give guidelines/direction to enhance/improve.
• Attend MIS branches daily morning meeting for operation updating and instruction together with MIS branch aftersales manager.
• Follow up branches and dealers for workshop ability and technicians competency to ensure can provide high-quality service.
• Working and support branches & dealers to handle customer complaints/ concern to ensure customer satisfaction.
• Check / approve PO, Payment, leave, travel request/claim.
• Receive, check or approve for warranty request/ claim from branches and dealers.
• Monitor Vietnam laws/regulation updating related to aftersales service and update CM/regional aftersales and SBR ( if need).
• Working with SBR and local authority to ensure all homologation jobs done properly.

For more information please contact:

Mr. Tam

• Tel: 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Ms Linh

• Tel: 02839154343 ext 221
• Email: linh.tran@firstrecruitment-asia.com

Salary: USD 2.000-USD 3.000

Job title: Software Developer

Working Place: Ho Chi Minh

Responsibilities:

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management and technical support colleagues
• Design and update software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

Requirement:

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management and technical support colleagues
• Design and update software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

For more information please contact:

Ms Linh

• Tel: 02839154343 ext 221
• Email: linh.tran@firstrecruitment-asia.com

Mr Hung

• Tel: 02839154343 ext 119
• Email: hung.nguyen@firstrecruitment-asia.com

Salary : $2,000 - $3,000 + good benefit or negotiate

Position : Senior Merchandiser –Furniture
Working location : Ho Chi Minh city

Our client is one of the largest buying company is seeking for:

Responsibilities
1) Business development:

• Responsible for formulating merchandising strategy to achieve goals for Indoor/outdoor furniture.
• Responsible for defining and conducting necessary measures and projects to secure a sustainable growth.
• Responsible for supporting customers in developing their purchasing strategy, and implementing new products/product ranges,
• Responsible for monitoring market and competitors trends, and actively providing customers with relevant information and new business ideas.

2) Sourcing:

• o Responsible for screening all relevant sourcing markets in Asia and actively searching for suitable (new) suppliers and products.
• o Responsible for the organization, conduction and follow-up of customers’ buying trips.
• o Responsible for providing customers with all the necessary information which enables them to make order decisions (e.g. quotations, samples…).

3) Product and supplier management:

• o Responsible for selecting and managing an appropriate product portfolio for indoor/outdoor furniture, and offering suitable products to the customers according to specific customers’ needs.

4) Customers management:

• o Responsible to gather and constantly develop specific knowledge of customers` retail markets, their business model, purchasing and assortment strategies
• o Responsible for developing and maintaining close customer relationship in a day-to-day business.

5) Order management:

• o Responsible for ensuring and controlling the placement of customers’ orders with suppliers.
• o Responsible for ensuring and controlling that all the necessary documents for production and shipment are provided.

6) Quality assurance and control / other services:

• o Responsible for involving in-house and outsourced service providers, such as QC/QA, packaging, design, logistics
• o Responsible for ensuring that all the necessary QA/QC-measures (supplier and production audits/tests) are carried out and a final product quality

7) Planning and reporting:

• o Responsible for specifying sales targets/budgets for his product groups on a more detailed level and planning and reporting on assortment projects,
• o Responsible for planning, managing and reporting the activities of his/her team in accordance with the defined goals, budget and timescales.

Who we are looking for

• You have profound knowledge of the Indoor/Outdoor Furniture markets
• You are self-driven, result-oriented and well organized,
• You are willing to frequent travel in Asia.
• You want to prove your potential and grow in our company.

Requirements

• A bachelor or master degree
• Ability to plan, organize and prioritize with good time management skills
• Computer proficiency in MS Word, Excel, PowerPoint is a must
• Excellent verbal and written communication skills in English, proficiency
• Have experience in an European buying office or trading office for Indoor/outdoor furniture

For more information please contact:

Ms Linh

• Tel: 02839154343 ext 115
• Email: linh.tran@firstrecruitment-asia.com

Ms Han

• Tel: 02839154343 ext 221
• Email: han.ho@firstrecruitment-asia.com

Ms Susan

• Email:  susan.ho@firstrecruitment-asia.com
• Viber, WhatsApp: 0906316839
• Skype : honhuhoang

Position : HR Assistant Manager

Salary : USD 1500- USD 2000

Report : Head of HR

Working : Ho Chi Minh city

Responsibilities:

• Assisting in managing all HR activities in Vietnam offices nationawide acting as HR Business Partner 
• Managing recruitment agencies to maximize their performance in meeting company’s hiring needs,
• Facilitate the recruitment and to create more information for interested people over the roles and jobs
• Assisting in further enhancing candidate sourcing channels, methods and tools to meet the company’s recruitment needs
• Identifying, select and recommend candidates to meet business hiring needs in the most effective and efficient way.  
• Sharing and updating related knowledge and selection techniques of recruitment team members to enhance recruitment effectiveness. 
• Developing HR policies and procedures locally in line with Group’s policies and guidelines (Training, Evaluation system, etc.)
• Assisting in evaluation of reports, decisions, etc.
• Counselling employees regarding human resources policies, procedures, and practices locally in line with Group’s policies and guidelines.
• Participating in monitoring performance evaluation & training process
• Coordinating closely with related parties on the progress of employee development programs
• Further strengthening our succession plan

Requirements:

• Bachelor degree or majoring in Human Resource Management
• Good command of written / spoken English, others language capability will be an advantage.
• Proficiency in office computer literate, such as Excel, Word, Outlook and PowerPoint.
• Good communication skill, customer focused, achievement driven,
• teamwork and able to work under pressure and in multi-national company environment.

Contact: Ms Susan

• Email:  susan.ho@firstrecruitment-asia.com