Report to: CFO

Responsibilities:

• Develops business strategy and plans in cooperation with Agency Development, Corporate sales, Actuaries and others
• Orchestrates in build up functional strategy and plans; supports and gives advices to functional heads
• Evaluates, analyses business results, life insurance market and competitors
• Develop and implement standardized strategic planning tools, temples to foster consistency and informativeness across plans
• Leads in coordination of monthly financial reporting for both shareholders
• Leads the reporting activities
• Works very closely with Actuarial team for all financial reporting
• Leads the development plans of company’s offices, branches and sales offices national wide
• Gives direction to Admin department for geographic expansion efforts
• Assist GD in building strong team spirit, create professional growth opportunities and foster a work environment

Requirement:

• 10 years of progressive experience in strategy and planning, business development, management level in in the life insurance sector
• Bachelor/MBA

Report to: Deputy GD – Chief Operating Officer

Responsibilities:

• Develops policies, procedures, guidelines and service standards
• Manages the different functions to be able to deliver services and meet goals
• Keeps attuned to customer feedback/comments, resolves complaints, and draws up action plans
• Manages employee morale through the implementation of various reward, recognition and work-life balance programs
• Supports Sales/Marketing campaigns and company-wide initiatives (as required)
• Works and manages relations with the management of the Distribution channel
• Ensure quality of service delivery of the entire chain
• Appraises and approves benefit claims within prescribed approval limits
• Reviews and approves check request within approval limits and initially reviews
• Attends to all claim inquiries
• Secures inputs from business experts outside of Claims and consolidates and evaluates all comment
• Conducts monthly post-audit of claims
• Conducts training for Claim Analyst
• Prepares, monitors and controls annual plans and budgets

Requirement:

• Bachelor of Business
• 5 years in CS/Policy Administration, 3 years as manager
• LOMA Certifications: ACS, PCS and FLMI

Report to: Head of Legal and Compliance

Responsibilities:

• Under the direction of the Head of Legal and Compliance (“Head of L&C”), provides legal services and support to company
• Under the direction of the Head of L&C, primarily responsible for trademark and other intellectual property matters
• Provides timely and updated information to top management on relevant legal developments
• Provides legal advice and opinions on various issues to various internal customers
• Drafts and reviews contracts and other legal documents
• Performs such other work as the Head of L&C may assign from time to time

Requirement:

• Able to work independently whilst working in a team-setting environment
• Strong analytical abilities and good judgment
• Good interpersonal skills to work with various stakeholders
• Communicate effectively with people across the organisation and regulators and ability to build cooperative relationships
• Familiar with the regulatory environment in Vietnam
• Spot issues relating to the group and flag the same to the Head of L&C
• Draft well-written contracts and legal documents
• Excellent research skills 

Responsibilities:

• Develop the long/medium range marketing plan and drive the implementation congruent with the Company's strategic
• Provide strategic counsel and expert guidance to the CEO and senior management
• Design and execute annual marketing plans and manage marketing budgets effectively
• Work closely with the Chief Actuary and the Product Development Committee
• Work closely with the company’s marketing counterparts to ensure alignment with the parent brand, marketing, and corporate communications strategies
• Develop and implement customer researches and customer marketing campaigns
• Functional Leadership
• Governance, Oversight and Risk Management

Requirement:

• Degree in BA, economics, finance, marketing, insurance
• 10 years experience in Marketing in the Insurance industry or other relevant fields; 3-4 years experience in managing marketing teams
• Applies expert knowledge of Insurance Industry and market trends
• Applies in-depth knowledge of Insurance products, distribution mechanisms and consumer behaviour
• Proven networking capabilities e.g. participating and contributing to industry associations and events
• Understanding the Vietnamese market dynamics and culture