Job title: Branch Sales Manager 

Salary: $1,500 - $2,000 or Negotiate + incentive + good benefit 

Working place: Ho Chi Minh city

Main tasks:

1. Sales management (retail of all passenger cars; excluding fleet)

•  Work closely with National Sales Manager (NSM) and Country Manager (CM) to develop annual sales and delivery plan for the sales team
• Cascade sales objectives (volume, margin, etc.) through to the sales team and define the targets for sales team members together with NSM and CM
• Lead, supervise and monitor sales performance of individual Sales Representatives + take corrective measures as needed
• Measure staff performance levels according to retail sales excellence and company policy standards

2. Realize other sales management activities with the other entities/departments 

• Provide input to NSM & CM in the development of product and price strategy
• Coordinate with and support the Marketing Team in new car sales marketing activities, such road shows, campaigns, other events, etc.
• Actively support the company-wide Customer Relationship Management processes 
• Assume process ownership for all operational sales processes
• Offer sales representatives the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives

3. Provide appropriate showroom and point of sale material

• Ensure that showroom vehicles and test drive vehicles for current models are in good working conditions, displayed and are available
• Ensure availability of brochures, price lists and other point of sales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards (other than After Sales designated areas)

4. Realize tactical managerial tasks (mid-term impact)

• Design, control, and monitor the performance of the processes under scope
• Standardize and optimize all relevant processes as needed (efficiency focus)
• Safeguard continuous improvement throughout the department, in particular in the context of the performance indicators such as Dealer Image Analysis DIA (customer excellence and efficiency)

5. Realize operational managerial tasks (short term impact)

• Oversee, diagnose, and actively guide the day to day activities within the department
• Set up regular briefings and management meetings with direct reports and ensure appropriate documentation (e.g. daily sales meeting)
• Collect and analyze the continuous performance results of the department, and take corrective actions as needed

6. Customer relations and satisfaction management

• Constructively handle (and supervise the handling of) customer complaints related to new car sales with the sales representatives

7. Set and adhere to specific Key Performance Index (KPI)

• Operational KPI Sales “effort”: number of customer walk ins/showroom contacts (TBA/year), test drives (TBA/year), quotations (8.000/year)
• Operational KPI Sales “result”: conversion rate of 20% of test drives
• Operational KPI Sales “result”: prospect data collection of 100% of test drives
• Operational KPI Sales “result”: number of contract closures (vehicles sold: TBA)

8. Aftersales

• Ensure the smooth operations of the Aftersales business
• Constructively handle (and supervise the handling of) customer complaints related to aftersales and service staffs in the final escalation process
• Oversee the day to day activities within Aftersales in the branch (Service, Parts and Repair)
• Ensure that all aftersales reports (daily, weekly & monthly) are submitted to regional aftersales team
• Ensure availability of brochures, price lists and other point of aftersales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards in After Sales designated areas
• Responsible for the profitability of the Aftersales business (aftersales servicing, warranty claims & parts sales)

Requirement:

• Prossess good knowledge of economics and how current market trends influence sales
• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
•  Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839

Responsibilities:

• Project Team Leader is responsible for closely monitoring the schedule, scope and budget of the project.
• Project Team Leader coordinates all functional aspects of project team initiatives
• Requirements Management, Design, Development, Quality Control, and 3rd party vendors
• to ensure that requirements are met and exceeded.
• Project Team Leader carries out this responsibility by motivating and guiding project teams
• Plan the project (estimate, staff, risk management, training, software development plan, etc.)
• Allocating work and resource (people, equipment, facilities, materials, etc.) for the project team
• Manage resources, staffing, skill sets transferring, and recruiting of the project
• Monitor and control projects
• Communicate project status and issues to management (Delivery Manager, CEO) and client
• Developing team spirit, motivating and building morale; dealing with problems
• collaborating with internal/external clients throughout the software development process until project completion.
• Participate in the recruitment when necessary
• Participate in pre-sales meetings and marketing events when necessary Authorities
• Approve the performance, career path for the subordinate
• Check appropriate software/hardware purchases and other project items

Requirements:

• Degree in Computer Science or related technical discipline
• Project Team Leader has at least 4 years of experience in software development project of full life cycle
• Good knowledge in software development process, quality models, standards
• Capable of English speaking, writing and listening skills which is equivalent to TOEIC 600 scores
• Aptitude to learn and understand new and emerging technologies
• Good analytical and report writing skills, communication skills, problem solving skills
• Good presentation skills
• Team-oriented

Contact: Dieu (Ms)

T  :  +8428    3915 43 43 ext 118

E   :  dieu.dao@firstrecruitment-asia.com

Key Responsibilities

• Represent the HR department consistently and with professionalism - facing the boardroom, conference circuit and workforce with confidence and skill.
• Translate key data into an effective and commercially focused HR and people strategy, working with senior management and influencing them on the best course of action.
• Provide company-wide information by interpreting people data and analysing figures on staff turnover, cost per hire etc.
• Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases and manage difficult cases with professionalism.
• Establish departmental accountabilities for the range of HR functions from talent acquisition to health and safety compliance.
• Devise recruitment strategy and oversee its implementation. Interview senior hires where necessary.
• Co-ordinate remuneration policies and advise senior management on staff salaries in reference to external benchmarks.
• Update and review HR policies, procedures and guidelines and enforce organisation values.
• Champion a performance culture and continuously review productivity and employee development making recommendations for improvements.
• Control the HR budget and report on current and future staffing costs and initiatives.
• Lead on special projects and communicate and direct on strategy and implementation.
• Champion change initiatives getting buy-in from board members.
• Ensure legal compliance is met in all HR activities.
• Challenge the Board where appropriate and suggest alternative paths.
• Deliver bad news and offer pragmatic solutions.
• Continuously review the responsibilities of the HR department and make bold decisions when necessary

Requirements

• Bachelor’s degree or Master’s Degree in Human Resources Management or related field
• Excellent interpersonal skills
• Superior communication skills
• Ability to be highly organized
• Computer literacy
• High work ethic
• Knowledge of labor regulations and laws
• Strong people skills
• Strategic thinking abilities
• Experienced in managing a budget
• Good problem-solving skills
• Detail-oriented
• Excellent understanding of the interviewing process, benefits administration, payroll, and other HR functions
• 5+ years’ experience in an HR leadership position
• 10+ years’ experience in human resources

Contact: 

Tam, Nguyen (Mr.)

• 02839154343 ext 212
• tam.nguyen@firstrecruitment-asia.com

Susan, Ho (Ms.)

• 02839154343 ext 118
• susan.ho@firstrecruitment-asia.com 

Job title: Key Account Manager - MT Channel
Working location: Ho Chi Minh city
Your Key Responsibilities

• Responsible for large, single unit customers that exceed a given sales volume
• Responsible for identifying potential customers, initiate, develop, and communicate specific offers related to product, price, service. Negotiate on behalf of company all contract terms.
• Define requirements for each customer, then negotiate and verify within the company all contract terms that require adjustments in volume, products, product specifications, and services before final commitment is made to customer.
• Once contract is in place, responsible for maintenance of assortment list with current, actual prices, and communication of all agreed terms to the related departments.
• Define key account assortments by segment and customer file.
• Partner within the Marketing team to initiate and coordinate projects required for Key Account specific promotions and marketing efforts.
• Summarize and communicate Customer feedback regarding to products and services.
• Identify shortcomings, set up listening posts, conduct regular staff forums to gather feedback and information

Requirements

• University degree and/or equivalent industry specific experience, preferably in the wholesale trade or in a substantial position within F&B of major hotel/restaurant company; or FMCG
• Substantial experience within the company in customer management sales related services
• Excellent expertise and intuition in marketing, market development and the customers.
• Entrepreneurial and customer focused, ability to quickly grasp and adapt to the company business and how wholesale trading works
• A hands-on Manager with excellent communication and negotiation skills
• High ability to understand and implement strategies and concepts
• High expertise in Change Management and to align people to changes and new strategies
• Young, Dynamic, age from 8x, hard-work

For more the information please contact our consultant:

An, Dinh (Mr.)

• 02839154343 ext 112

• an.dinh@firstrecruitment-asia.com

Thu, Le (Ms.)

• 02839154343 ext 115
• thu.le@firstrecruitment-asia.com