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Our client is looking for a Dealer Development Executive to be in charge of the distribution network (including branches and dealers) across the country to support company's business target achievement

Role’s Purposes

• Implement dealer and branch development strategies to ensure effective network coverage and performance.
• Facilitate the implementation and assess the execution of standard BI compliance items of all existing dealers.

Your Key Responsibilities

1. Market Representation

2. Branch and Dealer Network Expansion/ Restructuring

• Verify and evaluate investors and real estate status for opening new dealers and branches in developing and potential including:
• Prepare documents and organize dealer candidate interviews between investor(s) and MIV management team (CM and related HODs')
• Work with suppliers and related departments to deploy MIS' SR branch set-up project.
• Provide professional instructions & consultant to qualified candidate for new dealer set up/existing facility renovation successfully.
• Be responsible for dealership facility construction, maintenance and improvement in accordance with our company standards including
• Assess proposed floorplans and perspectives submitted by dealers and recommend revisions when needed.
• Compile site photos for reference;
• Evaluate proposed materials and finishes such as tiles, cladding and laminates.
• Coordinate with service providers, evaluating their sample materials and check prints to validate its suitability for implementation including:

3. Dealer Operation support

4. Dealer Development administration

REQUIREMENTS

• College Graduate of Structural Engineering; Automobile; Business Administration.
• Background in design, build site construction and projects management is an advantage.
• 2 years of experience in automotive or similar businesses.
• Preferred experience in Dealer Development, Marketing and
• Automotive industry background
• Good English skills (Writing, Speaking & Listening) and MS Office skills (Word/Excel, Power Point…)
• Good communication, presentation, coordination & negotiation skills.
• Maturity, great interpersonal, business acumen, conflict and relationship management.

Mr. Duc, Nguyen

• 02839154343 ext 119
• Email: duc.nguyen@firstrecruitment-asia.com

Mr. Tam, Nguyen

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

JOB DESCRIPTION

1. Sales management (retail of all passenger cars; excluding fleet)

• Work closely with National Sales Manager (NSM) and Country Manager (CM) to develop annual sales and delivery plan for the sales team
• Cascade sales objectives (volume, margin, etc.) through to the sales team and define the targets for sales team members together with NSM and CM
• Lead, supervise and monitor sales performance of individual Sales Representatives + take corrective measures as needed
• Measure staff performance levels according to retail sales excellence and company policy standards

2. Realize other sales management activities with the other entities/departments (for passenger cars)

• Provide input to NSM & CM in the development of product and price strategy
• Coordinate with and support the Marketing Team in new car sales marketing activities, such road shows, campaigns, other events, etc.
• Actively support the company-wide Customer Relationship Management processes (e.g. ensure an up-to-date customer/prospects database, …)
• Assume process ownership for all operational sales processes
• Offer sales representatives the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives

3. Provide appropriate showroom and point of sale material

• Ensure that showroom vehicles and test drive vehicles for current models are in good working conditions, displayed and are available
• Ensure availability of brochures, price lists and other point of sales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to client company  guidelines and standards (other than After Sales designated areas)

4. Realize tactical managerial tasks (mid-term impact)

• Design, control, and monitor the performance of the processes under scope
• Standardize and optimize all relevant processes as needed (efficiency focus)
• Safeguard continuous improvement throughout the department, in particular in the context of the performance indicators such as Dealer Image Analysis DIA (customer excellence and efficiency)

5. Realize operational managerial tasks (short term impact)

• Oversee, diagnose, and actively guide the day to day activities within the department
• Set up regular briefings and management meetings with direct reports and ensure appropriate documentation (e.g. daily sales meeting)
• Collect and analyse the continuous performance results of the department, and take corrective actions as needed

6. Customer relations and satisfaction management

• Constructively handle (and supervise the handling of) customer complaints related to new car sales with the sales representatives

7. Set and adhere to specific Key Performance Index (KPI)

• Operational KPI Sales “effort”: number of customer walk ins/showroom contacts (TBA/year), test drives (TBA/year), quotations (8.000/year)
• Operational KPI Sales “result”: conversion rate of 20% of test drives
• Operational KPI Sales “result”: prospect data collection of 100% of test drives
• Operational KPI Sales “result”: number of contract closures (vehicles sold: TBA),

8. Aftersales

• Ensure the smooth operations of the Aftersales business
• Constructively handle (and supervise the handling of) customer complaints related to aftersales and service staffs in the final escalation process
• Oversee the day to day activities within Aftersales in the branch (Service, Parts and Repair)
• Ensure that all aftersales reports (daily, weekly & monthly) are submitted to regional aftersales team
• Ensure availability of brochures, price lists and other point of aftersales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards in After Sales designated areas
• Responsible for the profitability of the Aftersales business (aftersales servicing, warranty claims & parts sales)
• Authority (position related power of authority):
• Department purchases
• Sales discounts: within boundaries indicated by the Branch Operation Manager (BOM)
• Trade ins: dealer selection (within short list validated with managing director)
• Human resources: hiring and termination of direct reports + their subordinates (within HR process); approving holiday schemes for department staff

REQUIREMENT:

Prossess good knowledge of economics and how current market trends influence sales

• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
• Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Mr. Tam, Nguyen

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Mr. Duc, Nguyen

• 02839154343 ext 119
• Email: duc.nguyen@firstrecruitment-asia.com

Company Overview

First Recruitment Asia is a leading technical & commercial consultancy agency to coach for top fortune companies and big groups in USA and Asia Pacific countries. We offer total recruitment solutions from entry-level to middle and senior level placements.

Consistently deliver reliable, high quality services supported by sophisticated candidates to lead us to internationally proven methods derived from a ‘best-practices’ approach whatever making your talent engaged

Job Roles

Job title: Recruitment Consultant

Working location: District 1, Ho Chi Minh city

Reporting to: Business Director

Division: Executive Search

Responsibilities:

On a daily basis, the key responsibilities of a Recruitment Consultant include:

• Identifying and developing client/ business relationships in a competitive environment.
• Advising on and selling the most appropriate solution for attracting candidates and maintaining a candidate database.
• Assessing and responding to the needs of each particular client or assignment
• Sourcing suitable candidates and briefing them on the opportunities offered by the client.
• Managing the process through interview to offer stage and beyond
• Offering CV, interview and general career advice
• Networking to build business information that can be converted into commercial opportunities.

Requirements:

• Bachelor’s Degree in any majors are welcome to apply.
• A resilient individual who is sales-driven ready to go beyond and strive for challenges.
• Strong desire for success and self-development, willingness to learn, teamwork mindset and initiative taker.
• Excellent communication skill – able to express ideas effectively as an individual and in group context, both in Vietnamese and English languages.
• Desire to have a rewarding career, in both monetary and non-monetary terms.

Contact:

Mr. Tam

• 0944539009 - 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

First Recruitment Asia is a leading technical & commercial consultancy agency to coach for top fortune companies and big groups in USA and Asia Pacific countries. We offer total recruitment solutions from entry-level to middle and senior level placements.

Consistently deliver reliable, high quality services supported by sophisticated candidates to lead us to internationally proven methods derived from a ‘best-practices’ approach whatever making your talent engaged

Job title: Researcher

Working location: District 1, Ho Chi Minh city

Reporting to: Recruitment Team Leader

Division: Executive Search

Responsibilities:

1. Sourcing

• Post jobs on job portals, social networks to collect candidate CVs and build up high quailed talent pool.
• Help Recruitment Consultants to search for candidates’ profile and prescreen candidates via email and phone.
• Present list of names and contact details for Recruitment Consultant to follow up.
• Join interview and discuss with Recruitment Consultant the candidate’s qualifications.

2. Marketing

• Conduct email marketing campaigns to candidates and employers.
• Support marketing team to conduct research to gather information for recruitment survey topics

Requirements:

• Bachelor’s Degree in any majors are welcome to apply.
• Minimum Bachelor of Degree
• Fresh graduate, supporting or customer service/digital marketing role.
• Right attitude: willing to learn, teamwork mindset, drive to excel, initiative taker.
• Computer literate including MS Office.
• Excellent in communications – able to express ideas effectively in individual and in group context, both in Vietnamese and English languages.

Contact:

Mr. Tam

• 0944539009 - 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com