Job title: Branch Sales Manager 

Salary: $1,500 - $2,000 or Negotiate + incentive + good benefit 

Working place: Ho Chi Minh city

Main tasks:

1. Sales management (retail of all passenger cars; excluding fleet)

•  Work closely with National Sales Manager (NSM) and Country Manager (CM) to develop annual sales and delivery plan for the sales team
• Cascade sales objectives (volume, margin, etc.) through to the sales team and define the targets for sales team members together with NSM and CM
• Lead, supervise and monitor sales performance of individual Sales Representatives + take corrective measures as needed
• Measure staff performance levels according to retail sales excellence and company policy standards

2. Realize other sales management activities with the other entities/departments 

• Provide input to NSM & CM in the development of product and price strategy
• Coordinate with and support the Marketing Team in new car sales marketing activities, such road shows, campaigns, other events, etc.
• Actively support the company-wide Customer Relationship Management processes 
• Assume process ownership for all operational sales processes
• Offer sales representatives the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives

3. Provide appropriate showroom and point of sale material

• Ensure that showroom vehicles and test drive vehicles for current models are in good working conditions, displayed and are available
• Ensure availability of brochures, price lists and other point of sales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards (other than After Sales designated areas)

4. Realize tactical managerial tasks (mid-term impact)

• Design, control, and monitor the performance of the processes under scope
• Standardize and optimize all relevant processes as needed (efficiency focus)
• Safeguard continuous improvement throughout the department, in particular in the context of the performance indicators such as Dealer Image Analysis DIA (customer excellence and efficiency)

5. Realize operational managerial tasks (short term impact)

• Oversee, diagnose, and actively guide the day to day activities within the department
• Set up regular briefings and management meetings with direct reports and ensure appropriate documentation (e.g. daily sales meeting)
• Collect and analyze the continuous performance results of the department, and take corrective actions as needed

6. Customer relations and satisfaction management

• Constructively handle (and supervise the handling of) customer complaints related to new car sales with the sales representatives

7. Set and adhere to specific Key Performance Index (KPI)

• Operational KPI Sales “effort”: number of customer walk ins/showroom contacts (TBA/year), test drives (TBA/year), quotations (8.000/year)
• Operational KPI Sales “result”: conversion rate of 20% of test drives
• Operational KPI Sales “result”: prospect data collection of 100% of test drives
• Operational KPI Sales “result”: number of contract closures (vehicles sold: TBA)

8. Aftersales

• Ensure the smooth operations of the Aftersales business
• Constructively handle (and supervise the handling of) customer complaints related to aftersales and service staffs in the final escalation process
• Oversee the day to day activities within Aftersales in the branch (Service, Parts and Repair)
• Ensure that all aftersales reports (daily, weekly & monthly) are submitted to regional aftersales team
• Ensure availability of brochures, price lists and other point of aftersales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards in After Sales designated areas
• Responsible for the profitability of the Aftersales business (aftersales servicing, warranty claims & parts sales)

Requirement:

• Prossess good knowledge of economics and how current market trends influence sales
• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
•  Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839

Responsibilities:

• Project Team Leader is responsible for closely monitoring the schedule, scope and budget of the project.
• Project Team Leader coordinates all functional aspects of project team initiatives
• Requirements Management, Design, Development, Quality Control, and 3rd party vendors
• to ensure that requirements are met and exceeded.
• Project Team Leader carries out this responsibility by motivating and guiding project teams
• Plan the project (estimate, staff, risk management, training, software development plan, etc.)
• Allocating work and resource (people, equipment, facilities, materials, etc.) for the project team
• Manage resources, staffing, skill sets transferring, and recruiting of the project
• Monitor and control projects
• Communicate project status and issues to management (Delivery Manager, CEO) and client
• Developing team spirit, motivating and building morale; dealing with problems
• collaborating with internal/external clients throughout the software development process until project completion.
• Participate in the recruitment when necessary
• Participate in pre-sales meetings and marketing events when necessary Authorities
• Approve the performance, career path for the subordinate
• Check appropriate software/hardware purchases and other project items

Requirements:

• Degree in Computer Science or related technical discipline
• Project Team Leader has at least 4 years of experience in software development project of full life cycle
• Good knowledge in software development process, quality models, standards
• Capable of English speaking, writing and listening skills which is equivalent to TOEIC 600 scores
• Aptitude to learn and understand new and emerging technologies
• Good analytical and report writing skills, communication skills, problem solving skills
• Good presentation skills
• Team-oriented

Contact: Dieu (Ms)

T  :  +8428    3915 43 43 ext 118

E   :  dieu.dao@firstrecruitment-asia.com

Key Responsibilities

1. BASIC FUNCTIONS & RESPONSIBILITIES:

• Propose and implement Annual Marketing plan.
• Develop, nurture and strengthen network with TVs, other Medias, PR Agencies, State bodies; Associations in Vietnam.
• Manage and lead the marketing team to deliver set targets of the department.

2. PRINCIPLE DUTIES & RESPONSIBILITIES:
2.1. General Requirements:

• Managing all marketing for the company and activities within the Marketing Department.
• Developing the marketing strategy for Public and Overseas Studies businesses in line with company objectives.
• Co-ordinating marketing campaigns with sales activities.
• Overseeing the company’s marketing budget.
• Creation and publication of all marketing material in line with marketing plans.
• Planning and implementing promotional campaigns.
• Manage and improve lead generation campaigns, measuring results.
• Overall responsibility for brand management and corporate identity
• Preparing online and print marketing campaigns.
• Monitor and report on effectiveness of marketing communications.
• Creating a wide range of different marketing materials.
• Working closely with designers and design agencies and assisting with new product launches.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
• Analyzing potential strategic partner relationships for company marketing.

2.2. Digital Marketing

• Develop Digital Marketing strategy to function well and contribute to sales revenue of the company;
• Operate the Digital Marketing system to make sure it fits with company business structure and direction, provide training and coaching for staff to run the system. Optimize on Organic and Inorganic leads;
• Interact with sales for flow of data and sales closures;
• Revenue-related: To help Language Link increase its new public sales (both in term of student number and revenue) through DM by 15%.

2.3. Branding and Content Management

• Giving feedback to Management for Branding strategy and new approach and models. Need to make a monthly presentation to management
• Creating concept of Campaigns and implementation planning
• Creating brand narrative and identity and liaising with marketing for implementation and implementing campaigns
• Liaise with Vendors, Academics to create content for marketing
• Create mechanism to measure effectiveness by measuring effects on sales

2.4. Other tasks:

• Work directly with Business line manager and director of the following businesses:
• Contribute to the Link Up development project
• Support the marketing function of the Franchise business.

Requirements

• Bachelor degree in Marketing, Journalism, Public Relations or Communications.
• A minimum of five (5) years work experience in a management capacity required in one of the following media-related fields: marketing, journalism, public relations and or communications.
• Marketing and Public Relations experience at education preferred.
• Must have strong interpersonal and leadership skills to deal effectively with all business contacts and manage high-profile relationships with clients and members of the media.
• Strong organizational skills a must. Candidate must be detail-oriented, able to multi-task and handle high-stress situations.
• Maintain a professional, neat and well-groomed appearance adhering to company standards.
• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
• Superior diplomatic and communication skills, both oral and written. Very well organized, computer literate, and detail-oriented

Contact

Thu, Le

• 02839154343 ext 115
• Email: thu.le@firstrecruitment-asia.com

Tam, Nguyen

• 02839154343 ext 212
• Email: tam.nguyen@firstrecruitment-asia.com

Key Responsibilities

• Represent the HR department consistently and with professionalism - facing the boardroom, conference circuit and workforce with confidence and skill.
• Translate key data into an effective and commercially focused HR and people strategy, working with senior management and influencing them on the best course of action.
• Provide company-wide information by interpreting people data and analysing figures on staff turnover, cost per hire etc.
• Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases and manage difficult cases with professionalism.
• Establish departmental accountabilities for the range of HR functions from talent acquisition to health and safety compliance.
• Devise recruitment strategy and oversee its implementation. Interview senior hires where necessary.
• Co-ordinate remuneration policies and advise senior management on staff salaries in reference to external benchmarks.
• Update and review HR policies, procedures and guidelines and enforce organisation values.
• Champion a performance culture and continuously review productivity and employee development making recommendations for improvements.
• Control the HR budget and report on current and future staffing costs and initiatives.
• Lead on special projects and communicate and direct on strategy and implementation.
• Champion change initiatives getting buy-in from board members.
• Ensure legal compliance is met in all HR activities.
• Challenge the Board where appropriate and suggest alternative paths.
• Deliver bad news and offer pragmatic solutions.
• Continuously review the responsibilities of the HR department and make bold decisions when necessary

Requirements

• Bachelor’s degree or Master’s Degree in Human Resources Management or related field
• Excellent interpersonal skills
• Superior communication skills
• Ability to be highly organized
• Computer literacy
• High work ethic
• Knowledge of labor regulations and laws
• Strong people skills
• Strategic thinking abilities
• Experienced in managing a budget
• Good problem-solving skills
• Detail-oriented
• Excellent understanding of the interviewing process, benefits administration, payroll, and other HR functions
• 5+ years’ experience in an HR leadership position
• 10+ years’ experience in human resources

Contact: 

Tam, Nguyen (Mr.)

• 02839154343 ext 212
• tam.nguyen@firstrecruitment-asia.com

Susan, Ho (Ms.)

• 02839154343 ext 118
• susan.ho@firstrecruitment-asia.com