Job title: Branch Sales Manager 

Salary: $1,500 - $2,000 or Negotiate + incentive + good benefit 

Working place: Ho Chi Minh city

Main tasks:

1. Sales management (retail of all passenger cars; excluding fleet)

•  Work closely with National Sales Manager (NSM) and Country Manager (CM) to develop annual sales and delivery plan for the sales team
• Cascade sales objectives (volume, margin, etc.) through to the sales team and define the targets for sales team members together with NSM and CM
• Lead, supervise and monitor sales performance of individual Sales Representatives + take corrective measures as needed
• Measure staff performance levels according to retail sales excellence and company policy standards

2. Realize other sales management activities with the other entities/departments 

• Provide input to NSM & CM in the development of product and price strategy
• Coordinate with and support the Marketing Team in new car sales marketing activities, such road shows, campaigns, other events, etc.
• Actively support the company-wide Customer Relationship Management processes 
• Assume process ownership for all operational sales processes
• Offer sales representatives the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives

3. Provide appropriate showroom and point of sale material

• Ensure that showroom vehicles and test drive vehicles for current models are in good working conditions, displayed and are available
• Ensure availability of brochures, price lists and other point of sales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards (other than After Sales designated areas)

4. Realize tactical managerial tasks (mid-term impact)

• Design, control, and monitor the performance of the processes under scope
• Standardize and optimize all relevant processes as needed (efficiency focus)
• Safeguard continuous improvement throughout the department, in particular in the context of the performance indicators such as Dealer Image Analysis DIA (customer excellence and efficiency)

5. Realize operational managerial tasks (short term impact)

• Oversee, diagnose, and actively guide the day to day activities within the department
• Set up regular briefings and management meetings with direct reports and ensure appropriate documentation (e.g. daily sales meeting)
• Collect and analyze the continuous performance results of the department, and take corrective actions as needed

6. Customer relations and satisfaction management

• Constructively handle (and supervise the handling of) customer complaints related to new car sales with the sales representatives

7. Set and adhere to specific Key Performance Index (KPI)

• Operational KPI Sales “effort”: number of customer walk ins/showroom contacts (TBA/year), test drives (TBA/year), quotations (8.000/year)
• Operational KPI Sales “result”: conversion rate of 20% of test drives
• Operational KPI Sales “result”: prospect data collection of 100% of test drives
• Operational KPI Sales “result”: number of contract closures (vehicles sold: TBA)

8. Aftersales

• Ensure the smooth operations of the Aftersales business
• Constructively handle (and supervise the handling of) customer complaints related to aftersales and service staffs in the final escalation process
• Oversee the day to day activities within Aftersales in the branch (Service, Parts and Repair)
• Ensure that all aftersales reports (daily, weekly & monthly) are submitted to regional aftersales team
• Ensure availability of brochures, price lists and other point of aftersales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards in After Sales designated areas
• Responsible for the profitability of the Aftersales business (aftersales servicing, warranty claims & parts sales)

Requirement:

• Prossess good knowledge of economics and how current market trends influence sales
• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
•  Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839

Job title: Key Account Manager - MT Channel
Working location: Ho Chi Minh city
Your Key Responsibilities

• Responsible for large, single unit customers that exceed a given sales volume
• Responsible for identifying potential customers, initiate, develop, and communicate specific offers related to product, price, service. Negotiate on behalf of company all contract terms.
• Define requirements for each customer, then negotiate and verify within the company all contract terms that require adjustments in volume, products, product specifications, and services before final commitment is made to customer.
• Once contract is in place, responsible for maintenance of assortment list with current, actual prices, and communication of all agreed terms to the related departments.
• Define key account assortments by segment and customer file.
• Partner within the Marketing team to initiate and coordinate projects required for Key Account specific promotions and marketing efforts.
• Summarize and communicate Customer feedback regarding to products and services.
• Identify shortcomings, set up listening posts, conduct regular staff forums to gather feedback and information

Requirements

• University degree and/or equivalent industry specific experience, preferably in the wholesale trade or in a substantial position within F&B of major hotel/restaurant company; or FMCG
• Substantial experience within the company in customer management sales related services
• Excellent expertise and intuition in marketing, market development and the customers.
• Entrepreneurial and customer focused, ability to quickly grasp and adapt to the company business and how wholesale trading works
• A hands-on Manager with excellent communication and negotiation skills
• High ability to understand and implement strategies and concepts
• High expertise in Change Management and to align people to changes and new strategies
• Young, Dynamic, age from 8x, hard-work

For more the information please contact our consultant:

An, Dinh (Mr.)

• 02839154343 ext 112

• an.dinh@firstrecruitment-asia.com

Thu, Le (Ms.)

• 02839154343 ext 115
• thu.le@firstrecruitment-asia.com

Job title: Sales Operations (SO) Manager
Working location: Ho Chi Minh city
Reporting to: National Sales Director
Your Key Responsibilities

• Support the National Sales Director in establishing and controlling the monitoring and analysis of performance for all types of budgets, operating expenses, resources (equipment, people ...)
• Support National Sales Director in setting business targets, analyzing the results of monthly, quarterly and yearly performance for departments and divisions of the Commercial Division.
• Support National Sales Director in activities: organizing reports, analyzing, evaluating, collecting data, managing business data, coordinating with relevant departments to build / assign most work processes, implement solutions to solve problems arising in the process of working, improve the quality of work.
• Deploying and coordinating the implementation of daily work to support the Trade Division to perform the tasks on sales and develop the market sales system such as contracts, price lists, documents and tools. sales, point of sale investment, business expenses, business bonus ...

Requirements

• University graduate or higher in the management majors, accounting, marketing or other subjects.
• Priority to have experience working in Sales Operation Mgr positions. over 03 years at FMCGs, especially in F&B, Dairy ...
• Ability to manage, organize and supervise the work,
• Experience in using ERP or similar software is an advantage,
• Proactive, sensitive at work, learning spirit to meet job requirements,
• Work pressure, ready to travel far and work overtime
• Young, Dynamic, age from 8x, hard-work

For more the information please contact our consultant:

An, Dinh (Mr.)

• 02839154343 ext 112
• an.dinh@firstrecruitment-asia.com

Thu, Le (Ms.)

• 02839154343 ext 115
• thu.le@firstrecruitment-asia.com

Job title: Business Development Manager
Reporting to: Branch Manager – Hanoi Branch
Working location: Ha Noi-Viet Nam
Salary: $3,000 - 4,000 or Negotiate + good benefit
Your Future Employer

• Our client is looking for Japanese Business Development Manager in Hanoi

Responsibilities:
Sales Coaching

• Develop and manage the Northern Business Development department.
• Centralize the prospects; prepare marketing and sales offers to clients by working jointly with sales team on the recommendation and the production of overall commercial documents, i.e. presentations, proposals, contracts, etc.

Sales Development

• Participate in the development of the business projects.
• Be responsible for the Business Development team to reach the yearly target.

Marketing Research

• Plan, coordinate and implement quantitative and qualitative market research studies on relevant segments in cooperation with the Marketing & Sales Administration Manager.

Monitor Competition

• Be aware of the market competition in order to anticipate the actions of competitors.

Training

• Organize and implement the sales training sessions for team member the Business Development Department.
• Participate in building a sales and marketing corporate culture by stimulating commitment spirit.

Requirements:
Education & Experience:

• Degree in Business Studies.
• 3 to 5 years experienced in Sales/Business Development.

Essential Requirements:

• Japanese Citizen
• Fluent in French, English and Japanese
• Flexibility to work overtime
• Ability to work under pressure

Skills:

• Proven presentation, negotiation skills and excellent interpersonal skills.
• Excellent organizational and follow up skills and a good team player.
• Self-driven and able to work independently.

Competencies Levels:

• Leader ship & team-building skill (Motivation)
• Learning & Development
• Commitment
• Planning and Organizing
• Continuous Improvement
• Problem Solving and Decision Making
• Collaborative work style
• Communicating
• Proactive

For more information please contact:

Mr. Tam, Nguyen

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Mr. An, Dinh

• 02839154343 ext112
• Email: an.dinh@firstrecruitment-asia.com

Ms. Thu, Ong

• 02839154343 ext212
• Email: thu.le@firstrecruitment-asia.com