Job title: IT Helpdesk Operator

Salary: $800-$1,500

Working: Ho Chi Minh

• Response to incident and request from end-users via Phone call, email, SNOW ticket.

• Troubleshoot, investigate, provide solution and information to end-user

• Collet Sufficient and accurate information before escalate to other team/person.

• Manage and follow-up ticket assigned to VN IT Team to ensure SLA

• Manage IT knowledge base (Add, update, delete)

• Follow INDG working procedure/process to response to Incident/Request/Change

• Manage Sending of IT Announcement

• Coordinate with related person to update IT Inventory

• Activate Additional Software license and alert to end-users

• Raise PR/PO for each IT purchasing

• Follow up status of PR/PO to ensure hw/sw can be delivered and meet SLA

• Manage all IT contract to ensure it properly kept and secure

• Coordinate with vendor, and SCCCVN procurement to support contract negotiation

For more information please contact our consultant:

Mr. Duy

• 02839154343 ext 115
• duy.nguyen@firstrecruitment-asia.com

Ms. Susan

• 02839154343 ext 111
• susan.ho@firstrecruitment-asia.com

Additional information about vacancy:

• Salary range: minimum USD 5,000 gross;
• Benefits: Health Insurance, yearly performance bonus (at the end of year), 13th salary;
• No specific preferences for candidate’s profile, only preferably older than 40 years, Vietnamese only;
• Currently there are 6 staff in Legal Dept. (to be managed), reporting directly to CEO;
• Travelling will be required only occasionally, will be covered by the company;
• Work location: HCMC, D1;
• 2 months probation (salary paid 100% within the period, insurance included), after – contract for 2 years;
• Working hours: Monday – Friday, commitment for ½ (half) of working day, meaning if employee accomplishes objectives within 4 hours in work at office, he/she is free for the rest of day;
• Preferred background: M&A Legal, Corporate Legal, Project Legal, additionally to law also technical background (plot plan, architectural plan etc.).
• Main challenge: deal and have relations with Government Authorities in coordinating, negotiating project conditions following the local laws.

For more information please contact our consultant:

Mr. Vlad

• 02839154343 ext 116
• vlad.tunevic@firstrecruitment-asia.com

Ms. Phuong

• 02839154343 ext 114
• phuong.nguyen@firstrecruitment-asia.com

Job title: Sales Support

Working: Ho Chi Minh

Responsibilities:

• Composing and make documents issuing to report (strategy, quotation, proposal, contract etc., MS office)
• Support for Sales representative (Korean Directors) – interpretation and translating, Market survey
• Prepare tender document; make a quotation, contract, payment, and sales report.
• Meet with existing and potential clients regularly and listen to their requirements or collect information and make a concrete relationship.
• Support to prepare for client demos; work with the delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, technology solution option, and recommendations in addition to price estimates.
• More details of work shall be discussed at the interview

Qualifications:

• Ideal candidate must have background of IT/ Software Industry and Sales Support Experience
• Fluently Korean – writing, speaking and listening 
• Good computer skills in MS Office (Excel, Word, PowerPoint), E-mail and Internet
• Outgoing, Positive, Challenging, Achievement-Oriented mind owner
• Ability to work hard under pressure and enthusiastic
• Good personality, Sales-motivated, and Service- minded
• Can work independently and work as a team

For more information please contact our consultant:

Mr. Vlad

• 02839154343 ext 116
• vlad.tunevic@firstrecruitment-asia.com

Ms. Phuong

• 02839154343 ext 114
• phuong.nguyen@firstrecruitment-asia.com

Job title: Sales Specialist

Working: Ho Chi Minh

Responsibilities:

• Drive direct sales and indirect sales for software solutions and devices such as AP, Retails Solution, Warehouse Solution, E. Business, Smart Factory, POS…etc. and working with development Team of the company Data Communication Team in Korea
• Meet/exceed quarterly and annual sales targets of Solution and Services.
• Manage and close sales opportunities through accurate forecasting, account and opportunity planning, account resource allocation and opportunity management.
• Establish and maintain key account and channel partner relationships.
• Explain services and software solution value proposition to prospective customers, collect customer’s needs.
• Prepare tender document; make quotation, contract and sales report.
• Negotiate the terms of an agreement (including costs, delivery dates, scope of services) and closing sales.
• Prepare for client demos; work with delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, technology solution option, and recommendations in addition to price estimates.
• Ability to work effectively in a professional manner with technology vendors, end users, management and others outside the organization
• More details of work shall be discussed at the interview

Required:

• Bachelor's Degree 
• Minimum of 3 years’ experience and proven record in selling direct and through/with channel partners in Enterprise IT Solution.
• Excellent communication in English (verbal and written), interpersonal, and presentation skills.
• GOOD at Korean Language is plus 
• GOOD at using MS
• Strong knowledge in IT enterprise terminology (i.e., AP, Retails Solution, Warehouse Solution, E. Business, Smart Factory, IT Devides...).
• Working knowledge of Salesforce (leads, quotes, opportunities).
• Log sales activity and update lead status. Provide predictable and precise sales forecasts.

For more information please contact our consultant:

Mr. Vlad

• 02839154343 ext 116
• vlad.tunevic@firstrecruitment-asia.com

Ms. Phuong

• 02839154343 ext 114
• phuong.nguyen@firstrecruitment-asia.com