Job title: Branch Sales Manager 

Salary: $1,500 - $2,000 or Negotiate + incentive + good benefit 

Working place: Ho Chi Minh city

Main tasks:

1. Sales management (retail of all passenger cars; excluding fleet)

•  Work closely with National Sales Manager (NSM) and Country Manager (CM) to develop annual sales and delivery plan for the sales team
• Cascade sales objectives (volume, margin, etc.) through to the sales team and define the targets for sales team members together with NSM and CM
• Lead, supervise and monitor sales performance of individual Sales Representatives + take corrective measures as needed
• Measure staff performance levels according to retail sales excellence and company policy standards

2. Realize other sales management activities with the other entities/departments 

• Provide input to NSM & CM in the development of product and price strategy
• Coordinate with and support the Marketing Team in new car sales marketing activities, such road shows, campaigns, other events, etc.
• Actively support the company-wide Customer Relationship Management processes 
• Assume process ownership for all operational sales processes
• Offer sales representatives the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives

3. Provide appropriate showroom and point of sale material

• Ensure that showroom vehicles and test drive vehicles for current models are in good working conditions, displayed and are available
• Ensure availability of brochures, price lists and other point of sales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards (other than After Sales designated areas)

4. Realize tactical managerial tasks (mid-term impact)

• Design, control, and monitor the performance of the processes under scope
• Standardize and optimize all relevant processes as needed (efficiency focus)
• Safeguard continuous improvement throughout the department, in particular in the context of the performance indicators such as Dealer Image Analysis DIA (customer excellence and efficiency)

5. Realize operational managerial tasks (short term impact)

• Oversee, diagnose, and actively guide the day to day activities within the department
• Set up regular briefings and management meetings with direct reports and ensure appropriate documentation (e.g. daily sales meeting)
• Collect and analyze the continuous performance results of the department, and take corrective actions as needed

6. Customer relations and satisfaction management

• Constructively handle (and supervise the handling of) customer complaints related to new car sales with the sales representatives

7. Set and adhere to specific Key Performance Index (KPI)

• Operational KPI Sales “effort”: number of customer walk ins/showroom contacts (TBA/year), test drives (TBA/year), quotations (8.000/year)
• Operational KPI Sales “result”: conversion rate of 20% of test drives
• Operational KPI Sales “result”: prospect data collection of 100% of test drives
• Operational KPI Sales “result”: number of contract closures (vehicles sold: TBA)

8. Aftersales

• Ensure the smooth operations of the Aftersales business
• Constructively handle (and supervise the handling of) customer complaints related to aftersales and service staffs in the final escalation process
• Oversee the day to day activities within Aftersales in the branch (Service, Parts and Repair)
• Ensure that all aftersales reports (daily, weekly & monthly) are submitted to regional aftersales team
• Ensure availability of brochures, price lists and other point of aftersales materials on site
• Ensure that all aspects of the showroom (exterior and interior) are in accordance to Subaru and Motor Image guidelines and standards in After Sales designated areas
• Responsible for the profitability of the Aftersales business (aftersales servicing, warranty claims & parts sales)

Requirement:

• Prossess good knowledge of economics and how current market trends influence sales
• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
•  Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839

Job title: National Sales Manager

Salary: USD 4,000 - USD 6,000

Working: Ho Chi Minh City, Vietnam

Responsibilities

• Constructs tailored coaching development plans that build the capabilities and the effectiveness of the field sales team, leads all appropriate performance management discussions and actively participates in the recruitment of medical representatives
• Ensures implementation of multi-channel business (Tender & Self-paid business) plans, using KPIs to track performance and supports the field sales team, through coaching to adjust plans (where required)
• Coaches the field sales team to select and prioritize appropriate customer targets and develop robust, effective and efficient territory coverage call plans.
• Develops collaborative external and internal relationships that enhance the customer journey, channels customer feedback into the organization and builds the field sales teams capability to do the same through coaching.

Requirements:

• Experience of 5+ years sales experience in the Pharmaceutical industry
• Bachelor or above, major in pharmacy or medical related field
• Relevant working experience in Multinational Company with cardiovascular, CNS, Respiratory products is a big plus.
• Aggressive, intelligent, responsible, independent and outgoing
• Fluent in written, spoken English and Vietnamese, Chinese is a plus.

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, Whatsapp: 0906316839

Tam, Nguyen (Mr)

• HP 0944539009
• Email: tam.nguyen@firstrecruitment-asia.com

Branch Sales Manager

Salary: USD 1,500 - USD 2,300

Working: Ho Chi Minh

Main tasks 

• Sales management (retail of all passenger cars; excluding fleet)
• Realize other sales management activities with the other entities/departments (for passenger cars
• Provide appropriate showroom and point of sale material
• Realize tactical managerial tasks (mid-term impact)
• Realize operational managerial tasks (short term impact)
• Customer relations and satisfaction management
• Set and adhere to specific Key Performance Index (KPI)
• Aftersales

Requirement:

• Prossess good knowledge of economics and how current market trends influence sales
• Is persuasive and can influence others
• Has good leadership and negotiation skills, both written and verbal
• Superior communication and customer service skills
• Is proactive and anticipates potential problems before it happen
• Able to develop sales strategies based upon prior experience
• Possesses good customer service skills

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839

Key Responsibilities:

HR

• To manage all aspects of HR resource processes and practice (workforce planning, recruitment, onboarding, employees learning and development, retention management, performance assessment program) 
• Develop and implement HR policies and regulation of the company 
• To support business needs and ensure the proper implementation of company strategies and objectives
• To promote corporate values and enable business success through human management, organization development, employee cycle changes, talent management and labor relations. 
• Represent the HR Department both internally and externally. 

Admin 

• To check, advise and control all Office operation.
• Planning for cost control of relevant issues under responsibilities of admin.
• To arrange, assign and handle internal admin works to strengthen the admin team 
• To make report, give solution and get advices from Management on outstanding problems

Job Requirement

• English Proficiency is a plus. 
• A high level of computer literacy 
• At least 5 years of working experience in the related field is required for this position. 
• Bachelor degree with Human Resource Management, Business Administration, Law or any relevant major.
• Preferably Assistant Manager/ Manager specialized in HR or equivalent. 
• In deep knowledge of Vietnam labor law.

For more the information please contact:

Susan, Ho (Ms)

• Email: susan.ho@firstrecruitment-asia.com
• Viber, whatsapp: 0906316839