RESPONSIBILITIES

Business Intelligence

• Develop short and long term eCommerce strategy and roadmap in line with Brand and Affiliate strategy
• Identify market opportunities to grow online revenue generating channels
• Analyse online marketing budget and online advertising spend by channel and Brand to maximize ROI
• Conduct competitive and market analysis
• Provide eCommerce education and advice to Brands and share best practices within the Region and Affiliates

Operational Effectiveness

• Liaise with Global, Regional and Affiliate stakeholders to establish and manage eCommerce activities
• Build and maintain relationships and communication channels with Brands and Corporate teams
• Manage information and cross-functional communications to support better decision making
• Effectively communicate issues and learnings to key stakeholders
• Manage multiple vendor and agency relationships

Tracking & Reporting

• Conduct weekly or monthly business reviews with Brands and Affiliates
• Evaluate eCommerce campaign and spend effectiveness
• Analyze and explain site metrics trends and recommend analytics-driven changes to Brands

Campaign Management

• Plan, manage and execute eCommerce programs and campaigns across Affiliates
• Take ownership of Brands’ consolidated annual, quarterly and monthly campaign calendars
• Define business requirements, operational metrics and key performance indicators for campaign measurement
• Proactively identify and resolve issues and roadblocks that arise during the course of campaign execution
• Execute and analyse campaigns to ensure and maximize effectiveness and produce optimal ROI

Project Management

• Take business ownership of new site launches and functionality enhancements
• Key liaison between Brands, Affiliates and partner teams

REQUIREMENT

Work Experience:

• At least 3 years’ experience in eCommerce or Online Marketing gained from a consumer-focused Brand, eCommerce provider or digital agency practice
• Experience with luxury or prestige industry related brands is a plus, but not mandatory
• Regional work experience would be viewed favorably

For more information please contact:

Mr. Tam

• Tel: 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Ms Yen

• Tel: 02839154343 ext 221
• Email: yen.nguyen@firstrecruitment-asia.com

Reporting to: Sales Manager & Lab Manager

Your Future Employer

Our client is one of the MNC companies specializing in auditing, certifying and testing for different kinds of systems and products in accordance with international or specific standards and requirements they are looking for a Sales Executive to be in charge of Furniture Testing Services

Your Key Responsibilities

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
• Plan and organize individual workload effectively to meet the sales revenue target;
• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, services delivery, and client specifications to direct supervisor;
• Maintain existing client relationships/ develop new client and handle assigned key clients;
• Manage and follow-up sales database and prepare quotation;
• Respond to clients complaints and inquiries/ cooperate with technical colleagues in handling incoming inquiries, or with Quality Team to handle complaint from clients;
• Deliver feedback of client needs/ expectations, plans, and complaints as well as of competitive situation to all sales and marketing colleagues

Requirements

• University Degree (business administration, or analytical/ physical chemistry preferable);
• At least 2-year experience working in sales B2B/ merchandizing (services sales preferable);
• Good command of spoken and written English;
• Expertise in using emails, internet searching and Microsoft Office;
• High sales skills including cold-call, presentation, and negotiation;
• Assertiveness and interpersonal integration skills;
• “Can-do” attitude and ability to meet the deadline.
• Good communication and customer services skills;
• Good arrangement and other administrative skills;
• Good planning, time and project management skills;
• High problem-solving skill, analytical/ observation skills;
• Be able to work under pressure, willingness to take responsibility;
• Be able to work independently as well as teamwork;
• Be able to work in a multi-cultural / multi-national environment

For more the information please contact our consultant:

Mr. An

• 02839154343 ext 112
• Email: an.dinh@firstrecruitment-asia.com

M. Tam

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Reporting to: National Aftersales Manager

Your Future Employer

Our client is looking for a Aftersales Service & Part Executiveto be in charge of the distribution network (including branches and dealers) across the country to support company's business target achievement

Your Key Responsibilities

Daily deliverables

• Consults with dealership management about vehicle repair capability that supports high quality vehicle repairs
• Help solve dealers complex and difficult concerns
• Share technical information and emerging concerns
• Approve warranty repairs
• Communicate directly with dealer Service Manager, SA and technicians regarding technical concerns and submit report to Regional Aftersales.

Weekly deliverables

• Review Work-In-Progress (WIP) Report of Dealers
• Review weekly dealer KPI performance with Parts & Service Director/Manager.
• Give consultation to dealers on the outcome of their Aftersales KPI results and suggest recommendations to improve performance.
• Review and check with Dealers for possible concerns encountered the previous week in order to come up with specific solutions.
• Set meeting with dealers on issues and concerns affecting to aftersales operations and parts supply

Monthly deliverables

• Conduct Aftersales and Parts process-related training as needed by the dealer service personnel.
• Implement aftersales SOP and guidelines
• Submit to Regional Aftersales monthly Dealer KPI Performance Report (service intake, aftersales revenues, parts wholesales, parts fill rate, etc..)
• Communicate finalized Revenue Performance for the month with respective dealerships.
• Conduct warranty audit, facility inspection and parts inventory review on a monthly basis

REQUIREMENTS

• Diploma or Degree in Automotive Engineering or its equivalent
• Min. 3 years working experience in related field & current position
• Excellent interpersonal & communication skills with good leadership skills
• Self-motivated, dynamic & able to work under pressure, long hours when required & meet tight deadlines.
• Hands on work experience working on cars aftersales service an added advantage

Contact

Mr. Duc, Nguyen

• 02839154343 ext 119
• Email: duc.nguyen@firstrecruitment-asia.com

Mr. Tam, Nguyen

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com

Your Future Employer

Our client is looking for a Dealer Development Executive to be in charge of the distribution network (including branches and dealers) across the country to support company's business target achievement

Role’s Purposes

• Implement dealer and branch development strategies to ensure effective network coverage and performance.
• Facilitate the implementation and assess the execution of standard BI compliance items of all existing dealers.

Your Key Responsibilities

1. Market Representation

2. Branch and Dealer Network Expansion/ Restructuring

• Verify and evaluate investors and real estate status for opening new dealers and branches in developing and potential including:
• Prepare documents and organize dealer candidate interviews between investor(s) and MIV management team (CM and related HODs')
• Work with suppliers and related departments to deploy MIS' SR branch set-up project.
• Provide professional instructions & consultant to qualified candidate for new dealer set up/existing facility renovation successfully.
• Be responsible for dealership facility construction, maintenance and improvement in accordance with our company standards including
• Assess proposed floorplans and perspectives submitted by dealers and recommend revisions when needed.
• Compile site photos for reference;
• Evaluate proposed materials and finishes such as tiles, cladding and laminates.
• Coordinate with service providers, evaluating their sample materials and check prints to validate its suitability for implementation including:

3. Dealer Operation support

4. Dealer Development administration

REQUIREMENTS

• College Graduate of Structural Engineering; Automobile; Business Administration.
• Background in design, build site construction and projects management is an advantage.
• 2 years of experience in automotive or similar businesses.
• Preferred experience in Dealer Development, Marketing and
• Automotive industry background
• Good English skills (Writing, Speaking & Listening) and MS Office skills (Word/Excel, Power Point…)
• Good communication, presentation, coordination & negotiation skills.
• Maturity, great interpersonal, business acumen, conflict and relationship management.

Mr. Duc, Nguyen

• 02839154343 ext 119
• Email: duc.nguyen@firstrecruitment-asia.com

Mr. Tam, Nguyen

• 02839154343 ext 111
• Email: tam.nguyen@firstrecruitment-asia.com