Process Engineer
- Manufacturing / Logistics
Back ground: Mechanical Engineering
Good command of Chinese
Experience: 0 - 3 years
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Service Manager
- Common
Qualification & Experience:
1. Male, university graduate preferably in Mechantronics, Automation, Electrical or Mechanical Engineering discipline with 3 to 5 years experience in
industrial equipments maintenance or related working experience. At least 05 years in technical service manager experience.
2. Good leadership and soft skills e.g. communication, negotiation, problem solving, decision making, etc.
3. Ability to work independently and confidently with team work spirit.
4. Willing to travel within or outside Vietnam.
5. Good command of spoken & written English.
Duties & Responsibilities:
- Responsible for developing strategies sales plan to manage and grow the company aftermarket business such as spare parts, repair and services aiming towards market penetration and meeting customer’s satisfaction.
- Managing service department.
- Regularly reporting service activities to Country Manager.
- Training, directing and supervising service engineers.
- Finding potential customers, following up and taking care customers.
- Cooperating with other departments to solve complaints from customers
- Correlate customer technical and commercial requirements with Clearpack solutions and services to bring Clearpack's solution proposal to customers, and establish Clearpack as the premier solution provider.
- Build good rapport and relationship with key customer contacts such as maintenance, manufacturing and engineering personnel.
- Attend to site issues from existing installed base.
- Coordinate between agent, end user customers and Clearpack business units on all pre and post order matters such as technical, commercial and delivery.
- Provide market intelligence reports to the Country Manager.
Service Engineer
- Common
Qualification & Experience:
1. Male, university graduate preferably in Mechantronics, Automation, Electrical or Mechanical Engineering discipline.
2. Be able to read and understand the electrical diagrams, PLC system(s), and have experience in automation control system.
3. Be experience in handling mechanical issues of machines. Understanding mechanical components, devices and drawings.
4. Good Command of English, be able to understand technical documents.
5. At least 1 year of experience
6. Good interpersonal and presentation skills.
7. Good computer skills (Ms. Office, Autocad, ..).
8. Be able to work independently, ready to travel to provinces or foreign countries.
Duties & Responsibilities:
- To perform field support activities (Installation, Inspection, Adjustment, Hand-over) for different kinds of packaging and/or filling machines (flexible packaging machines, flexible or rigid filling machines, shrinking machines), inspection systems (metal detectors, Xrays, check-weighers, level detectors..), conveyors and end of line machines to customers.
- To conduct on-site trainings for customer’s staffs.
- To plan maintenance schedule, spare parts/equipments inventory and/or procurement.
- To support customers in terms of preventive maintenance service after installation, commissioning, troubleshooting and minimizing machinery problems; conduct on-site training and give on-site service support and cooperate with customers for pending issues.
- Support sales persons in translating documents to Vietnamese and vice versa.
- Supporting with sales team and other members of the company.
- Make regular visit schedule to customers.
- Make service reports and spare parts reports.
- Take part in Exhibitions and Seminars and other mass marketing, promotion programs.
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Sales Director
- Common
Sales Strategic Plans & Strategies
- Identify and formulate for the Business decision, recommended market and service offers and value propositions for strategic accounts.
Customer Satisfaction
- Develop and maintain strong relationships with customers (direct & indirect)
- Key stakeholders such that high levels of loyalty and dependence are achieved
- Develop & implement Marketing/Sales/Service relationship plan
- Establish Strategic and Key Account management processes and monitor the effectiveness of them
- Initiate and manage the commercial negotiations for BSV on supply agreements and other offers.
- Establish pricing, payment terms & rebate protocols according to BSL policy
- Work with Supply Chain to develop, implement and monitor customer satisfaction systems & processes
Financial Management
- Use of Sales processes and tools to positively impact the market penetration, market share, product margin
- Overall value proposition of our products and services in the areas that we choose to operate.
- Maximize return for the company by controlling costs and increasing revenue.
Market Intelligence
- Gather, Sort, Disseminate competitive/ industry/ market knowledge to all stakeholders. Include identification of needs/gaps and opportunities for our products and services.
- Maintain and build relationships with a broad range of contacts in the industry.
- Interpret information with a view towards developing strategy as mentioned in point 2 above
Accountabilities:
- In depth selling experience in food environment.
- Has worked in complex global environment balancing central strategy with regional autonomy.
- Has had a senior role in a global roll out of a quality / food safety management system
- Track record of building great teams and transferring knowledge.
- Has had a leadership role in an international business. In depth selling experience in food environment
- Has worked in complex global environment balancing central strategy with regional autonomy.
- Has had a senior role in a global roll out of a quality / food safety management system.
- Track record of building great teams and transferring knowledge.
- Has had a leadership role in an international business.
- Has worked in complex global environment balancing central strategy with regional autonomy
- Has had a senior role in a global roll out of a quality / food safety management system.
- Track record of building great teams and transferring knowledge.
- Has had a leadership role in an international business.
- Has had commercial exposure.
- Has led global roll out of quality / food safety management system.
Contact: Please feel free contact Ms Susan Hoang
- Email: susan.ho@firstrecruitment-asia.com
- Tel 08 3915 4343 Ext 115 - 0906316839
Sales Executive / Sales Coordinator
- Common
Job title: Sales Executive / Sales Coordinator
Location: Ha Noi / HCMC
Responsibilities:
- In charge of taking care some account customers in some specific provinces to make sure archiving the requested target.
- Maintain and develop sales in the assigned areas by expending dealer-net work or number of customers or inhouse share of current dealers
- Together with Tech team to conduct all surveys; events; campaign; training.. for dealers; fleets; dealers to fulfill the overal action plan of the company.
- Cooperate with other sections: Logistic for delivery; accountant for payment; and Legal for legal documents.
Requirements:
- University graduate in Technical, or relevant
- At least 2 year experiences in sales (industry-products is priority).
- Communication and presentation for customer approach.
- Good experience in distributor
- Good at speaking and writing.
- Willing to take business trip to provinces and oversea.
- Salary : $ 400 – $ 800 or Negotiable